Dental Service Representative

1 day ago


Downers Grove, Illinois, United States North American Dental Group Full time
About the Role

We are seeking a highly skilled and compassionate Patient Service Representative to join our team at Grove Dental Associates in Downers Grove, IL.

This is an exciting opportunity to work with a dynamic group of professionals who are dedicated to delivering exceptional patient care and transforming the dental experience.

Responsibilities
  • Manage a high volume of calls to schedule and assist patients with their next dental appointment
  • Create and maintain accurate patient charts on our computer system
  • Multitask and prioritize tasks while scheduling patients and reviewing multiple applications simultaneously
  • Identify and resolve issues with a sense of urgency while maintaining patient confidentiality
Qualifications
  • High School diploma or equivalent
  • Minimum 2 years of experience in a customer service or call center environment
  • Excellent interpersonal, communication, and telephone skills
  • A stable employment history and history of consistent attendance
  • Dependability, flexibility, and commitment to providing exceptional service to patients
Benefits
  • Health, Dental, and Vision Insurance (full-time employees)
  • Healthcare Spending Account
  • Paid Time Off
  • 401k
  • Voluntary Life & Disability Insurance
  • Referral Program
  • Employee Discount Program

We are an equal opportunity employer and welcome applications from qualified candidates without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status.



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