Customer Service Representative

4 days ago


Downers Grove, Illinois, United States Andy Herrero - State Farm Agent Full time
Customer Service Representative Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, addressing their inquiries, and assisting with insurance policies.

Key Responsibilities:

  • Provide excellent customer service by promptly responding to inquiries and addressing customer concerns.
  • Assist clients with policy changes, updates, and claims processing.
  • Analyze customer situations and find effective solutions to meet their needs.
  • Work closely with our team to ensure seamless customer service and support.

Requirements:

  • Exceptional interpersonal and communication skills.
  • Strong customer service orientation and a genuine desire to assist and support customers.
  • Ability to multitask, prioritize responsibilities, and work efficiently in a fast-paced environment.
  • Attention to detail and excellent organizational skills.

About Our Agency:

We are a reputable insurance and financial services company committed to helping individuals manage life's uncertainties and achieve their dreams. Our team is dedicated to providing personalized service and community involvement, making us a trusted name for millions of customers across the United States.

Benefits:

  • Growth potential and opportunity for advancement within our office.
  • Paid time off and vacation days.
  • Valuable career-building experience.

Compensation: $38,000.00 - $55,000.00 per year



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