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Scheduling Administrator

2 months ago

Phoenix, Arizona, United States ReqRoute Inc Full time
Appointment Coordinator
Remote Position
Contract to Hire

Key Responsibilities:
  • Manage incoming calls from patients looking to arrange appointments, respond to questions, and offer support.
  • Initiate outbound calls to patients for appointment scheduling, follow up on missed appointments, and send reminders.
  • Handle a high volume of calls efficiently while maintaining a professional and compassionate approach.
  • Accurately gather patient information and input it into the scheduling system.
  • Enhance scheduling efficiency by maximizing provider availability and reducing scheduling gaps.
  • Adhere to scheduling protocols to ensure consistent and accurate appointment management.
  • Deliver outstanding customer service by addressing patient inquiries, resolving scheduling issues, and ensuring satisfaction.
  • Collaborate with team members, including medical assistants and administrative personnel, to coordinate patient services.
  • Keep detailed and current records of scheduled appointments, cancellations, and rescheduling.
  • Comply with privacy regulations and safeguard patient information confidentiality.
  • Stay informed about clinic policies, procedures, and services to effectively relay information to patients.
About ReqRoute, Inc:
ReqRoute, Inc is committed to connecting skilled IT professionals with leading companies across the U.S. We are passionate about recruitment and support Fortune 1000 organizations in fulfilling their staffing needs. Our goal is to provide competitive and desirable career opportunities for our consultants and employees. We encourage you to review the position requirements and consider applying if your qualifications align with our needs.

ReqRoute, Inc is an Equal Opportunity Employer. Qualified candidates will be considered for employment without regard to race, color, religion, sex, age, disability, military status, national origin, or any other characteristic protected under federal, state, or applicable local law.