Scheduling Coordinator

2 weeks ago


Phoenix, Arizona, United States Navi Nurses Full time
Job Title: Scheduling Specialist

Navi Nurses is seeking a highly organized and detail-oriented Scheduling Specialist to join our Business Administration team. As a key member of our team, you will be responsible for ensuring active clients and nurses receive the optimal support needed to efficiently post, execute, and complete their scheduled shifts.

Key Responsibilities:
  • Respond to inbound support questions from active clients and field nurses, Nurse Navigators, and business partners.
  • Execute shift scheduling and communication of a client's co-created plan using Navi's systems and tools.
  • Ensure all client shifts are scheduled correctly and open client shifts are filled each day, through the utilization of Navi's messaging and scheduling platforms.
  • Escalate clinical nurse and client issues to the Nurse Navigators for resolution of support needs.
  • Interface with Navi's recruiting, engagement, and operations departments to support special projects and assignments.
  • Complete and deliver daily reporting and analysis on scheduled shifts.
Requirements:
  • Associates degree or equivalent, preferred.
  • Ideal candidates will have degrees and/or certifications related to healthcare and/or nursing.
  • At least 2 years of experience in customer support, customer success, and/or general administrative work, especially in an office and/or healthcare setting.
  • Comfortability with technology and excellent knowledge of Google Suite Tools, Gmail, and project management platforms.
What We Offer:
  • $16-25 per hour based on experience level and certifications.
  • Opportunity for performance-based bonuses on at least a quarterly basis.
  • Flexible scheduling with a minimum of 20 hours per week, including weekends.
About Navi Nurses:

Navi Nurses is a private duty nursing company that delivers personalized care for clients and caretakers at every stage of their healthcare journey. We are committed to building a team that encompasses a variety of backgrounds, experiences, and skills. Navi is an equal opportunity employer and welcomes applications from diverse candidates.


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