Customer Service Representative
3 days ago
**Job Summary**
Ixonia Bank, a locally-owned and independent community bank, is seeking a skilled Customer Service Representative to provide exceptional customer experiences and support the bank's financial services.
**Key Responsibilities:**
- Provide professional and courteous service to customers, ensuring their financial needs are met.
- Process transactions, including receiving checks and cash for deposit, verifying amounts, and examining checks for endorsements.
- Enter customer transactions into the computer system to record transactions and issue computer-generated receipts.
- Balance currency, coin, and checks in the cash drawer and compare totaled amounts with data displayed on the computer screen.
- Stay knowledgeable about banking products and services.
- Perform additional duties as needed to support the team.
**Requirements:**
- Excellent customer service and cash-handling skills.
- Ability to listen actively and identify customer needs and concerns.
- Strong teamwork and communication skills.
- Basic computer skills and ability to multitask.
- Prior bank teller experience is preferred.
**What We Offer:**
- Competitive benefits and wages.
- A pleasant and friendly work environment.
- Opportunities for professional growth and development.
**Equal Opportunity Employer:**
Ixonia Bank is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.
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