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Customer Service Representative
2 months ago
**Job Summary**
**Customer Service Specialist**
**About Us**
Watertownchamber is a leading organization in the industry, and we're seeking a highly skilled Customer Service Specialist to join our team. As a Customer Service Specialist, you will play a critical role in supporting our sales efforts and providing exceptional customer service to our wholesale and retail customers.
**Key Responsibilities**
• Assist customers in person and over the phone by determining their needs and presenting appropriate products and services.
• Ensure that sales transactions are completed accurately and maintain accurate work order files and formulas.
• Pull appropriate products from the sales floor or warehouse and tint and mix them to customer specifications.
• Stock shelves and set up displays, clean store equipment, and load and unload trucks.
• Assist in making deliveries if necessary.
**Requirements**
• Must be at least 18 years of age.
• Must be legally authorized to work in the country of employment without sponsorship for employment visa status.
• Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs.
• Must be able to tint paint, therefore, must be able to distinguish the difference between colors.
• Must be able to operate a computer and communicate via the telephone.
• High school diploma or comparable certification (e.g. GED).
**Preferred Qualifications**
• Prior experience in a sales or customer service position.
• Customer service skills, including problem solving and handling customer complaints.
• Good written and verbal communication skills.
• A valid driver's license.
