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Customer Service Representative

2 months ago


Watertown, Massachusetts, United States Global Partners Full time

About Global Partners

Global Partners is a leading retail company with a strong presence in the Northeast region. We operate a network of convenience stores, gas stations, and other retail outlets, providing a wide range of products and services to our customers.

Job Summary

We are seeking a highly motivated and customer-focused Guest Service Associate/Cashier to join our team. As a Guest Service Associate/Cashier, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.

Key Responsibilities

  • Provide excellent customer service to all guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Operate a cash register, handling cash, credit card transactions, and other forms of payment.
  • Maintain a clean and organized store environment, including sweeping and mopping floors, emptying trash containers, and restocking shelves.
  • Assist with inventory management, including receiving and stocking merchandise, and checking product for quality and accuracy.
  • Perform light equipment maintenance, including cleaning and troubleshooting issues with store equipment.
  • Participate in merchandising efforts, including setting up displays and maintaining visual appeal.
  • Communicate effectively with associates and guests, providing clear and concise information and responding to questions and concerns.
  • Count, read, and write accurately to complete required paperwork and perform other tasks as assigned by management.

Requirements

  • Wear the required store uniform and maintain a professional appearance.
  • Be available to work weekend, evening shifts, and holidays as needed.
  • Have reliable transportation to and from work.
  • Attend mandatory meetings, including training sessions and team meetings.

Physical Requirements

  • Frequent bending, reaching, lifting of 1 to 15 lbs.
  • Be able to lift up to 50lbs on occasion.
  • Reach above shoulder height and bend below waist.
  • Be able to freely access all areas of the store.
  • Move quickly around the store.

Equal Opportunity Employer

Global Partners is an equal opportunity employer, committed to diversity and inclusion in the workplace. We consider applications for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, sexual orientation, citizenship status, genetic information, or any other legally protected status.