Legal Intake Center Supervisor

2 weeks ago


Roswell, Georgia, United States Atlanta Personal Injury Law Group Full time
Position Overview:

As the Legal Intake Center Supervisor, you will play a crucial role in engaging and onboarding clients in various personal injury cases, including traumatic brain injuries, severe injuries, motorcycle accidents, trucking incidents, slip and fall cases, and dog bite claims.

Key Responsibilities:

  • Facilitate initial consultations by inviting prospective clients to meet with our legal team.
  • Cultivate relationships within the legal community to enhance our network of potential clients.
  • Perform comprehensive legal research and analysis for ongoing cases.
  • Ensure all documentation complies with legal standards for incoming cases.
  • Gather and compile evidence to support both factual and legal assessments of cases.
  • Monitor and report on key performance indicators and sales metrics monthly and quarterly to achieve sales objectives.
  • Assess the viability of potential cases.
  • Promote the strengths and capabilities of the firm while managing client expectations and securing their commitment.
  • Communicate with clients to address their concerns and update them on case progress, including availability during evenings and weekends.
  • Travel as necessary to meet with and sign clients.
  • Guide potential clients through the intake process step-by-step.
  • Foster a collaborative and positive work environment within the office.
  • Develop leadership skills while mentoring and managing the Intake Team.

Qualifications:

  • Juris Doctor degree and active membership in good standing with the Georgia Bar.
  • At least 2 years of experience as an attorney with a focus on client intake.
  • Proficient in legal research software and applications.
  • Exceptional communication and interpersonal skills to build rapport with clients.
  • Strong analytical, problem-solving, and time-management abilities.
  • Experience in a call center or sales environment.

Compensation:

$80,000 annually plus bonuses.

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