Pickleball Program Manager

6 days ago


Gaithersburg, Maryland, United States Life Time Fitness Full time
Job Summary

The Pickleball Program Manager is responsible for overseeing the overall management and leadership of pickleball programming at Life Time Fitness, including open play, clinics, mixers, leagues, tournaments, and events. This role promotes pickleball offerings through member engagement and handles administrative tasks related to programming, such as scheduling, billing, and communication. The Program Manager partners with the Corporate Racquet Sports leaders on strategic changes to the program and broader marketing efforts. Additionally, this role teaches revenue-generating on-court programs.

Key Responsibilities
  • Program Development and Execution
    • Develops, sells, and teaches safe, professional, and exciting revenue-generating on-court programs.
    • Interacts with members through non-revenue-producing activities and off-court program promotion (i.e., Open Play and Intro to Pickleball, information tables, coordinates marketing materials, member communication, etc.).
  • Administrative Oversight
    • Provides administrative oversight of the club's pickleball programming, including managing scheduling of programs, completes billing, etc.
  • Leadership and Supervision
    • May provide supervision to club pickleball staff, including working with the General Manager to scout and interview new pickleball staff team members, ensuring the completion of their training and onboarding.
Requirements
  • Knowledge and Experience
    • Thorough knowledge of the game of pickleball.
    • Experience teaching pickleball.
    • Pickleball teaching certification required within six months of hire.
  • Soft Skills
    • Excellent customer service skills, friendly, outgoing, and positive attitude.
    • Experience planning and executing events.
    • Comfortable working with all age groups and building positive relationships with members and team members.
  • Technical Skills
    • Knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook).
    • Excellent communication, time management, and organization skills.
    • CPR and AED Certified.
  • Physical Demands
    • Ability to sit, stand, walk, reach, climb, and lift up to 50 pounds.
Preferred Requirements
  • Certifications and Experience
    • International Pickleball Teaching Professional Association (IPTPA), and/or Professional Pickleball Registry (PPR), and/or United States Professional Tennis Association (USPTA).
  • Software Experience
    • Experience with Life Time's internal scheduling software.

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