Technical Support Specialist

6 days ago


Madison, Wisconsin, United States Randstad USA Full time
Job Summary

We are seeking a skilled Desktop Support Technician to join our team at Randstad USA. As a key member of our Help Desk team, you will be responsible for providing top-notch technical support to our clients.

Key Responsibilities:

  • Provide excellent customer service and problem-solving skills to resolve technical issues.
  • Familiarize yourself with various concepts, practices, and procedures to deliver effective support.
  • Manage accounts, device imaging, and deployment, as well as application deployment and integration of agency configuration management.
  • Collaborate with Help Desk staff to ensure seamless technical support.

Requirements:

  • 10+ years of experience in technical support, problem diagnosis, troubleshooting, resolution, security, and maintenance of end-user devices and related technologies.
  • Enterprise Device Configuration Management, Automation, Administration, and Leadership experience.
  • Strong customer service focus and technical expertise.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for growth and professional development.
  • A competitive compensation package.


  • Madison, Wisconsin, United States Beacon Hill Full time

    Job Title: Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team at Beacon Hill Technologies. As a Technical Support Specialist, you will be responsible for providing advanced technical support to our clients, troubleshooting complex issues, and ensuring prompt resolution of technical problems.Key...


  • Madison, Wisconsin, United States Therma-Stor Full time

    Job Title: Technical Support SpecialistTherma-Stor is seeking a skilled Technical Support Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional technical support to our customers, ensuring their satisfaction and loyalty to our brand.Responsibilities:Provide technical product support to...


  • Madison, Wisconsin, United States Creative Financial Staffing Full time

    Technical Support SpecialistOn-Site | Full-Time | Dynamic CompanyABOUT OUR CLIENTA well-established healthcare technology firm committed to serving a diverse community.This role offers a pathway within a large organization with various career advancement opportunities.A collaborative environment led by a supportive manager who fosters personal and...


  • Madison, Wisconsin, United States Dave & Busters Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Dave & Busters. As a key member of our maintenance team, you will be responsible for ensuring the smooth operation of our games, simulators, and technical equipment.Key ResponsibilitiesPerform routine maintenance and repairs on games, simulators, and technical...


  • Madison, Wisconsin, United States Baker Tilly Virchow Krause Full time

    Job Description**Support Specialist (Financial Focus)**We are seeking a highly skilled Support Specialist to join our team at Baker Tilly US, LLP. As a Support Specialist, you will provide high-level technical support to clients for Civic Systems accounting and human resource management software suite.Key Responsibilities:Provide technical support to solve...


  • Madison, Wisconsin, United States Beacon Hill Full time

    Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at Beacon Hill Technologies. As a key member of our internal Help Desk team, you will provide advanced technical support for complex issues, manage software deployments, and assist with automation and configuration management across our agency's systems.Key...


  • Madison, Wisconsin, United States Beacon Hill Full time

    Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at Beacon Hill Technologies. As a key member of our internal Help Desk team, you will provide advanced technical support for complex issues, manage software deployments, and assist with automation and configuration management across our agency's systems.Key...


  • Madison, Wisconsin, United States Beacon Hill Full time

    Job Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Beacon Hill. As a key member of our internal Help Desk team, you will be responsible for providing advanced technical support to our staff, managing software deployments, and assisting with automation and configuration management across our systems.Key...


  • Madison, Wisconsin, United States TEKsystems Full time

    Job OverviewExciting prospects for career development and progressionKey Responsibilities:The Technical Customer Support Specialist will be tasked with diagnosing and resolving issues related to surgical loupes via telephone communication.This role is crucial in minimizing the need for sales representatives to address problems in the field, as many concerns...


  • Madison, Wisconsin, United States Experis Full time

    Job DescriptionJob Title: Desktop Support SpecialistJob Summary:We are seeking a highly skilled Desktop Support Specialist to join our team at Experis. As a Desktop Support Specialist, you will provide expert-level technical assistance in support and preparation of desktop-supported applications and hardware.Key Responsibilities:Provide technical support and...


  • Madison, Wisconsin, United States BSA Technology Full time

    Job OverviewWe are seeking a dedicated HVAC and Plumbing Technical Support Specialist to join our team at BSA Technology. This role is essential in providing exceptional support for HVAC systems and plumbing solutions.Key ResponsibilitiesAssist customers with technical inquiries related to HVAC and plumbing systems.Utilize diagnostic tools, including...


  • Madison, Wisconsin, United States Zendesk Full time

    Job Title: Senior Technical Support EngineerWe are seeking a highly skilled and experienced Senior Technical Support Engineer to join our team at Zendesk. As a key member of our support team, you will be responsible for providing technical guidance and support to our customers through various communication channels.Key Responsibilities:Provide technical...


  • Madison, Wisconsin, United States Zendesk Full time

    Job DescriptionWe are seeking a highly skilled Technical Support Engineer to join our team at Zendesk. As a Technical Support Engineer, you will be responsible for providing technical guidance and support to our customers through various communication channels.Key Responsibilities:Provide technical guidance and support to customers through messaging, email,...


  • Madison, Wisconsin, United States Creative Financial Staffing Full time

    Technical Support Representative OpportunityCreative Financial Staffing is partnering with a long-time client to find a skilled Technical Support Representative to join their team.This is a unique position that offers a chance to work alongside a tight-knit team, collaborating on technical projects and providing IT support to internal and external...


  • Madison, Wisconsin, United States Information Resource group, Inc. Full time

    Job OverviewInformation Resource Group, Inc. is seeking a dedicated Help Desk Representative to provide exceptional support to our end users. This role involves assisting with a variety of technical issues and ensuring a smooth resolution process.Key ResponsibilitiesOffer support to users on diverse technical challenges.Identify, investigate, and resolve...


  • Madison, Wisconsin, United States Codeworks L.L.C Full time

    Job OverviewCodeworks L.L.C is a prominent IT Services provider recognized for its unwavering dedication to excellence and strong client partnerships.Position Summary:We are in search of a committed and client-oriented Help Desk I professional to enhance our support division. This role involves providing technical assistance to end users and is designated...


  • Madison, Wisconsin, United States Zendesk Full time

    {"h1": "Technical Support Engineer", "p": "At Zendesk, we're passionate about delivering exceptional customer experiences. As a Technical Support Engineer, you'll play a critical role in helping our customers succeed.**Key Responsibilities:*** Provide technical guidance and support to customers through various communication channels* Troubleshoot and resolve...


  • Madison, Wisconsin, United States Codeworks L.L.C Full time

    Job OverviewCodeworks L.L.C is a prominent IT Services organization recognized for its unwavering dedication to excellence and robust client partnerships.Position Summary:We are in search of a committed and client-oriented Help Desk I professional to enhance our support team. This role involves working during the night shift and requires onsite presence. As...


  • Madison, Wisconsin, United States Codeworks L.L.C Full time

    Job OverviewCodeworks L.L.C is a prominent IT Services provider, recognized for our unwavering dedication to excellence and robust client partnerships.Position Summary:We are in search of a committed and service-oriented Help Desk I professional to enhance our support team. This role involves working the third shift and requires onsite presence. As the...


  • Madison, Wisconsin, United States Brooksource Full time

    Brooksource's esteemed Fortune 50 Insurance Client is seeking a dedicated Support Technician to assist in the upkeep, repair, and troubleshooting of desktop hardware and software systems. This Desktop Support Technician will engage in advanced administrative, operational, and customer support functions that necessitate independent initiative and sound...