Current jobs related to Technical Customer Support Specialist - Madison, Wisconsin - TEKsystems

  • Technical Support Specialist

    6 days ago

    Madison, Wisconsin, United States CapB InfoteK Full time

    Job SummaryCapB InfoteK is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our customers.Responsibilities:* Provide technical support to customers via phone, email, and in-person* Troubleshoot and resolve technical issues in a timely and...

  • Desktop Support Specialist

    3 weeks ago

    Madison, Wisconsin, United States VIA Technical Full time

    Job Title: Desktop Support SpecialistWe are seeking a highly skilled and motivated Desktop Support Specialist to join our team at VIA Technical. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees, ensuring their computing experience is seamless and efficient.Responsibilities:Manage and...

  • Desktop Support Specialist

    2 weeks ago

    Madison, Wisconsin, United States VIA Technical Full time

    Desktop Support SpecialistVIA Technical is seeking a highly skilled Desktop Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch technical support to our clients.Responsibilities:Manage Service Management ticket queues to ensure effective prioritization and commitment.Ensure 24x5 telephone...

  • Technical Support Specialist

    6 days ago

    Madison, Wisconsin, United States Zendesk Full time

    We are seeking a skilled Technical Support Specialist to join our team at Zendesk. As a Technical Support Specialist, you will be responsible for providing exceptional technical guidance to our customers through various communication channels, including messaging, email, phone, video conference, forums, and social media.You will be a great match for this...

  • Technical Support Specialist

    1 week ago

    Madison, Wisconsin, United States Novalink Solutions Full time

    Job Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Novalink Solutions. As a Technical Support Specialist, you will be responsible for providing technical assistance to our staff, troubleshooting computer issues, and configuring and maintaining desktop equipment.Key...

  • Technical Support Specialist

    1 week ago

    Madison, Wisconsin, United States Wisconsin Foundation and Alumni Association Full time

    Job Summary:The Wisconsin Foundation and Alumni Association is seeking a skilled Technical Support Specialist to join their Technical Services & Support Team. As a Help Desk Analyst, you will be the face of IT at WFAA, providing exceptional customer service and technical support to our business customers.Key Responsibilities: Identify, troubleshoot, and...

  • Technical Support Specialist

    2 weeks ago

    Madison, Wisconsin, United States Novalink Solutions Full time

    Job DescriptionAs a Technical Support Specialist, you will be responsible for providing technical assistance to internal end-users experiencing problems with hardware, software, networking, and other computer-related activities. This role requires strong communication skills, both written and verbal, as well as the ability to troubleshoot and resolve complex...

  • Technical Support Specialist

    2 months ago

    Madison, Wisconsin, United States Dave & Busters Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Dave & Busters. As a key member of our maintenance team, you will be responsible for ensuring the smooth operation of our games, simulators, and technical equipment.Key ResponsibilitiesPerform routine maintenance and repairs on games, simulators, and technical...

  • Technical Support Specialist

    2 weeks ago

    Madison, Wisconsin, United States Novalink Solutions LLC Full time

    Job DescriptionAs a Technical Support Specialist at Novalink Solutions LLC, you will be responsible for providing technical support to DPI staff, troubleshooting computer issues, configuring and maintaining desktop equipment, and following established technical and procedural processes.Key Responsibilities:Provide technical support to DPI staff, including...

  • Technical Support Specialist

    2 weeks ago

    Madison, Wisconsin, United States Planet Technology USA Full time

    Planet Technology USA is seeking a skilled Technical Support Specialist to provide expert technical assistance to our clients.The ideal candidate will have a strong background in computer support and be able to troubleshoot and resolve complex technical issues.Key Responsibilities:• Provide technical support for all end-user systems, including hardware,...

  • Technical Support Specialist

    4 weeks ago

    Madison, Wisconsin, United States Planet Technology USA Full time

    Job Title: Technical Support TechnicianPlanet Technology has partnered with a Madison, WI-based client to find a desktop support professional for a contract role that has the potential to go full-time.Job Summary:The Technical Support Specialist will be responsible for providing both deskside and remote technical support for hardware and software systems.Key...

  • Technical Support Specialist

    5 days ago

    Madison, Wisconsin, United States North Country Business Products Full time

    Field Support/Helpdesk Specialist RoleWe are seeking a skilled Field Support/Helpdesk Specialist to join our team at North Country Business Products. As a key member of our team, you will be responsible for providing technical support and assistance to our clients. Key Responsibilities:Troubleshoot and repair basic software, hardware, networking, and...

  • Technical Support Specialist

    1 week ago

    Madison, Wisconsin, United States North Country Business Products Full time

    Field Support/Helpdesk SpecialistWe are seeking a skilled Field Support/Helpdesk Specialist to join our team at North Country Business Products. As a key member of our team, you will be responsible for providing technical support and assistance to our clients.Key Responsibilities:Troubleshoot and repair basic software, hardware, networking, and peripheral...

  • Customer Support Specialist

    1 month ago

    Madison, Wisconsin, United States Nofence Full time

    About NofenceNofence is a pioneering company that has revolutionized the livestock industry with its innovative virtual fencing solution. Our technology has transformed the way farmers manage their livestock, providing a more efficient, cost-effective, and humane approach to grazing.Job Title: Customer Support SpecialistWe are seeking a highly skilled and...

  • Customer Service Engineer

    1 week ago

    Madison, Wisconsin, United States IT Concepts Full time

    Job OverviewWe are seeking an experienced Customer Service Engineer to support our VA-ESOM- End Point Support and Operations Monitoring contract across the United States. The ideal candidate will have a strong background in system administration, technical support, and customer service.Key Responsibilities:Provide technical support to customers via phone,...

  • Technical Support Specialist

    2 weeks ago

    Madison, Wisconsin, United States Novalink Solutions LLC Full time

    Job DescriptionAs a Technical Support Specialist at Novalink Solutions LLC, you will play a critical role in providing top-notch technical support to our team. Your primary responsibility will be to troubleshoot and resolve computer-related issues, ensuring that our staff's technical needs are met.Key Responsibilities:Provide advanced troubleshooting and...

  • Technical Support Specialist

    2 weeks ago

    Madison, Wisconsin, United States Therma-Stor Full time

    Job Title: Technical Customer Service RepresentativeTherma-Stor is seeking a skilled Technical Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional technical support to our customers, ensuring their satisfaction and loyalty to our brand.Key Responsibilities:Provide...

  • Technical Support Specialist

    1 week ago

    Madison, Wisconsin, United States Therma-Stor Full time

    Job Summary:Therma-Stor is seeking a skilled Technical Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional technical support to our customers, ensuring their satisfaction and loyalty to our brand.Key Responsibilities:Provide technical support to customers via phone,...

  • Technical Support Specialist

    1 month ago

    Madison, Wisconsin, United States Creative Financial Staffing Full time

    Creative Financial Staffing is seeking a skilled Technical Support Representative to join our team.This is a unique opportunity to work alongside a tight-knit team, collaborating on technical projects and providing exceptional customer service.Key Responsibilities:Lead and support technical projects using project management principlesDeploy and configure...

  • SAP Technical Support Specialist

    6 days ago

    Madison, Wisconsin, United States DaikyoNishikawa USA, Inc. Full time

    SAP Technical Support Role:As a SAP Technical Support Specialist at DaikyoNishikawa USA, Inc., you will be responsible for providing timely and effective support to end-users related to SAP. Your primary goal will be to resolve user-reported issues, including system errors, transaction problems, and system performance. You will work closely with SAP...

Technical Customer Support Specialist

2 months ago

Madison, Wisconsin, United States TEKsystems Full time
Job Overview

Exciting prospects for career development and progression

Key Responsibilities:

  • The Technical Customer Support Specialist will be tasked with diagnosing and resolving issues related to surgical loupes via telephone communication.
  • This role is crucial in minimizing the need for sales representatives to address problems in the field, as many concerns can be resolved remotely.
  • Utilizing multi-line phone systems and tablets, the specialist will handle various technical inquiries.
  • Responds to customer inquiries regarding order updates and product or pricing details.
  • Addresses and resolves both level 1 and level 2 technical challenges over the phone.

Compensation: $20 per hour

Work Schedule: Monday to Thursday from 9:00 AM to 5:30 PM, and Friday from 8:30 AM to 5:00 PM

Qualifications and Skills:

  • Minimum of 1 year experience in a call center or customer service environment.
  • Technical expertise is advantageous but not mandatory.
  • Experience with CRM or ERP systems is preferred but not essential.

About TEKsystems:
We are partners in transformation, assisting clients in realizing innovative ideas and solutions to leverage a new realm of opportunities. Our team comprises 80,000 dedicated professionals collaborating with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia. As a leader in Full-Stack Technology Services, Talent Services, and practical application, we engage with forward-thinking leaders to drive meaningful change. This is the essence of genuine partnership. TEKsystems is a proud member of the Allegis Group.

TEKsystems is an equal opportunity employer and welcomes all applications without regard to race, gender, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.