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Account Associate Customer Service Specialist

2 months ago

Richmond, Virginia, United States T-Mobile US, Inc. Full time

About T-Mobile US, Inc.

We invest in our employees, providing a competitive base salary and compensation package as part of our Total Rewards Package.

Our team members enjoy:

  • A comprehensive benefits package
  • Opportunities for career growth and development
  • A collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

Key Responsibilities:

As an Account Associate Customer Service Specialist, you will be responsible for:

  • Providing exceptional customer service to our customers
  • Resolving customer complaints and concerns in a timely and professional manner
  • Working collaboratively with other team members to achieve sales and customer satisfaction goals
  • Staying up-to-date on product and service offerings to provide accurate information to customers

Requirements:

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Basic computer skills and proficiency in software applications
  • A positive and customer-focused attitude