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Patient Relations Liaison

2 months ago

Camden, New Jersey, United States Cooper University Health Care Full time

About Us:

At Cooper University Health Care, our commitment to delivering exceptional healthcare begins with our team. Our dedicated professionals are continually discovering innovative clinical practices and enhancing access to the latest facilities, equipment, technologies, and research protocols. We are committed to our employees by providing competitive compensation, a comprehensive benefits program, attractive working conditions, and opportunities for professional growth and development.

Discover the Cooper University Health Care Difference:

We are a leading healthcare provider in South Jersey, known for our commitment to excellence and patient-centered care.

Job Summary:

The Patient Relations Liaison is responsible for ensuring the timely return of patient valuables and personal belongings upon discharge from our facility. This role requires excellent communication skills, attention to detail, and the ability to work collaboratively with our nursing leadership and staff.

Key Responsibilities:

  • Conduct thorough inventories of patient belongings and valuables
  • Ensure timely return of patient belongings and valuables upon discharge
  • Collaborate with nursing leadership and staff to identify performance improvement opportunities
  • Provide exceptional customer service and respond to patient inquiries in a timely and professional manner
  • Assist with the organization and maintenance of patient belongings and valuables

Requirements:

  • High School Diploma or Equivalent required
  • Excellent oral and written communication skills
  • Experience in customer service, healthcare, or a related field preferred