Regional Director Patient Access

1 month ago

Camden, New Jersey, United States Jefferson Health Full time
Job Title: Regional Manager Patient Access

At Jefferson Health, we are seeking a highly skilled and experienced Regional Manager Patient Access to oversee the patient access operations across multiple facilities within our healthcare system.

Key Responsibilities:
  • Ensure the efficient and effective functioning of patient access services, including registration, insurance verification, patient liability collections, and customer service.
  • Work closely with departmental leaders, staff members, and other stakeholders to uphold high standards of quality, compliance, and patient satisfaction.
  • Monitor key performance metrics to ensure goals are achieved.
  • Provide strategic direction and leadership to the patient access teams within assigned regions.
  • Recruit, train, mentor, and supervise departmental leadership staff, fostering a culture of excellence, accountability, and teamwork.
  • Oversee all aspects of patient access services, including registration, insurance verification, patient liability collections, and customer service.
  • Collaborate with IT and other departments to leverage technology solutions for streamlining processes and enhancing efficiency.
  • Champion a patient-centered approach to care, prioritizing empathy, respect, and responsiveness in all patient interactions.
  • Appraise staff performance, address complaints, and resolve issues.
  • Implement initiatives to improve access to care, reduce wait times, and streamline the registration process for patients and their families.
  • Serve as a liaison between patient access teams and other departments, facilitating communication and collaboration to achieve organizational goals.
  • Conduct regular audits and reviews to assess the accuracy and completeness of patient registration and financial data, implementing measures to address any deficiencies.
Qualifications:
  • Bachelor's degree in healthcare administration, business administration, or a related field.
  • Minimum 7 years of progressive leadership experience in patient access, physician practice management, revenue cycle management, or healthcare administration.
  • In-depth knowledge of healthcare regulations, billing practices, and insurance requirements.
  • Proficient with computer and Microsoft Office skills and familiar with healthcare EHR applications, such as EPIC and Cerner.
  • Strong leadership skills with the ability to inspire and motivate a diverse team of professionals.
  • Excellent written and oral communication and interpersonal skills.
Conditions of Employment:

Covid vaccination is a requirement for employment at Jefferson Health for employees working at Jefferson's clinical entities or at the University. If you are not currently vaccinated, you will be required to receive the vaccination prior to hire date if you are offered employment, unless you request and receive an approved medical or religious exemption from Jefferson.

  • Patient Access Coordinator

    3 weeks ago

    Camden, New Jersey, United States Cooper University Health Care Full time

    About UsAt Cooper University Health Care, we strive to provide exceptional healthcare services by fostering a team of dedicated professionals who continuously seek innovative solutions and access to cutting-edge facilities, equipment, and research protocols.We offer a comprehensive benefits package, competitive compensation, and opportunities for...

  • Patient Access Representative

    3 weeks ago

    Camden, New Jersey, United States Jefferson Health Full time

    At Jefferson Health, we are seeking a skilled Patient Access Representative to join our team. As a key member of our patient access team, you will play a vital role in ensuring that our patients receive exceptional care from the moment they arrive at our facilities.Key Responsibilities:Customer Service: Provide clear and respectful communication to patients,...

  • Lead Patient Access Specialist

    4 weeks ago

    Camden, New Jersey, United States Cooper University Health Care Full time

    Job Summary Cooper University Health Care is seeking a highly skilled Lead Patient Access Specialist to join our team. As a key member of our patient access team, you will be responsible for ensuring seamless patient registration and scheduling processes, while providing exceptional customer service to our patients and families. Key ResponsibilitiesLead and...

  • Patient Access Navigator III PRN

    4 weeks ago

    Camden, New Jersey, United States Cooper University Hospital Full time

    About Us:At Cooper University Health Care, our commitment to providing extraordinary healthcare begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies, and research protocols. We have a commitment to our employees by providing...

  • Clinical Director Associate

    4 weeks ago

    Camden, New Jersey, United States Cooper University Hospital Full time

    About UsAt Cooper University Hospital, we strive to provide exceptional patient care through our team's dedication and commitment to excellence. Our professionals continuously discover innovative clinical practices and enhance access to cutting-edge facilities, equipment, and research protocols. We offer competitive rates and compensation, a comprehensive...

  • Director of Revenue Cycle Optimization

    3 weeks ago

    Camden, New Jersey, United States Cooper University Health Care Full time

    Job Title: Director of Revenue Cycle OptimizationAbout the Role:At Cooper University Health Care, we are seeking a highly skilled Director of Revenue Cycle Optimization to join our team. As a key member of our revenue cycle leadership team, you will be responsible for implementing and achieving revenue cycle goals for Cooper University Healthcare Cape...

  • Medical Director for Community-Based Care

    3 weeks ago

    Camden, New Jersey, United States Pacific Companies Full time

    Medical Director OpportunityAs a Medical Director with Pacific Companies, you will oversee clinical outcomes and be the voice of the providers on the leadership team. Collaborate with Directors of Nursing & Behavioral Health to support the team in delivering effective, safe, and patient-centered care.Key Responsibilities: Implement and oversee all clinical...

  • Access Interviewer

    3 weeks ago

    Camden, New Jersey, United States Osborn Family Health Center Full time

    Job SummaryThe Access Interviewer is responsible for managing the front desk operations, ensuring a smooth and efficient experience for patients. This includes scheduling and confirming appointments, verifying insurance, and maintaining accurate patient records.Key Responsibilities:Provide exceptional customer service to patients and their families.Schedule...

  • Business Operations Director

    3 weeks ago

    Camden, New Jersey, United States Cooper University Health Care Full time

    About the RoleAt Cooper University Health Care, we are seeking a highly skilled Director of Business Operations to optimize and grow our Institute. This key role will work closely with physicians, administrators, and senior leadership to execute strategic plans and drive operational excellence.The ideal candidate will have 3-5 years of experience leading...

  • Travel Respiratory Therapist Position

    3 weeks ago

    Camden, New Jersey, United States Access Healthcare Full time

    Job Details:Specialty: Registered Respiratory TherapistDiscipline: Allied Health ProfessionalEmployment Type: TravelAccess Healthcare is seeking a skilled Registered Respiratory Therapist for a travel assignment in a reputable healthcare facility. The ideal candidate will have excellent clinical skills and a strong passion for delivering high-quality patient...

  • Clinical Director Associate

    3 weeks ago

    Camden, New Jersey, United States Cooper University Health Care Full time

    Job SummaryCooper University Health Care is seeking a highly skilled Clinical Director Associate to join our team. As a key member of our healthcare team, you will be responsible for the direction, implementation, and evaluation of patient care services within the assigned unit.Key ResponsibilitiesCoordinates customer services and leads the nursing unit at...

  • Family Medicine Residency Director

    3 weeks ago

    Camden, New Jersey, United States MUSC Health & Medical University of SC Full time

    Job Description SummaryThe Medical University of South Carolina and MUSC Health are seeking an exceptional candidate to lead and grow a newly established Family Medicine Residency program in the role of Family Medicine Residency Director in Camden, South Carolina.Key ResponsibilitiesDevelop and implement a diverse and challenging academic Family Medicine...

  • Clinical Director Associate

    4 weeks ago

    Camden, New Jersey, United States Cooper University Hospital Full time

    Job SummaryWe are seeking a highly skilled and experienced Clinical Director Associate to join our team at Cooper University Hospital. As a key member of our leadership team, you will be responsible for the direction, implementation, and evaluation of patient care services within the assigned unit.Key Responsibilities:Coordinate customer services and lead...

  • Clinical Director

    4 weeks ago

    Camden, New Jersey, United States Cooper University Health Care. Full time

    Job SummaryThe Clinical Director - Trauma/Surgical ICU is responsible for the direction, implementation, and evaluation of patient care services within the assigned unit at the direction of the Clinical Director and in their absence.This role requires the ability to work independently and apply a high degree of judgment, assigning workload and assuming...

  • Clinical Operations Director

    4 weeks ago

    Camden, New Jersey, United States Cooper University Health Care. Full time

    About UsAt Cooper University Health Care, we strive to provide exceptional healthcare by fostering a culture of innovation, collaboration, and excellence. Our team of dedicated professionals is committed to delivering high-quality patient care, and we're seeking a talented Clinical Operations Director to join our leadership team.Job SummaryThe Clinical...

  • Patient Advocate

    3 weeks ago

    Camden, New Jersey, United States Cooper University Health Care Full time

    About Our TeamAt Cooper University Health Care, we strive to provide exceptional patient care by fostering a collaborative environment where our team members can thrive. Our professionals are dedicated to delivering innovative solutions and enhancing access to cutting-edge facilities, equipment, and research protocols.We offer a comprehensive benefits...

  • Ambulatory Operations Director

    4 weeks ago

    Camden, New Jersey, United States Cooper University Health Care Full time

    About UsAt Cooper University Health Care, we strive to provide exceptional healthcare services. Our team of professionals is dedicated to delivering high-quality care and improving patient outcomes.We offer a comprehensive benefits package, competitive compensation, and opportunities for professional growth and development.Discover why Cooper University...

  • Medical Operations Director

    3 weeks ago

    Camden, New Jersey, United States Cooper University Health Care Full time

    Key Responsibilities:As a Medical Operations Director at Cooper University Health Care, you will be responsible for managing clinical and business operations of assigned sites. This includes delivering quality clinical services, improving patient experience, materials management, software implementations, regulatory compliance, equipment maintenance,...

  • Patient Relations Liaison

    4 weeks ago

    Camden, New Jersey, United States Cooper University Health Care Full time

    About Us: At Cooper University Health Care, our commitment to delivering exceptional patient care begins with our team. Our dedicated professionals are continuously discovering innovative ways to enhance patient experience and access to the latest facilities, equipment, and research protocols. We offer competitive rates and compensation, a comprehensive...

  • Patient Care Assistant

    3 weeks ago

    Camden, New Jersey, United States Virtua Full time

    Job Summary:Virtua is seeking a skilled Patient Care Technician to join our team in Camden. As a Patient Care Technician, you will play a vital role in providing high-quality patient care and support to our patients and their families.Key Responsibilities:Assist patients with activities of daily living, including bathing, dressing, grooming, and...