Client Relations Coordinator

2 weeks ago


Chandler, Arizona, United States CNCT Business Management Full time
Position Overview

At CNCT Business Management, we are passionate about making a difference in our community. We are seeking a Client Relations Coordinator to deliver outstanding support to our nonprofit partners, both new and established, as they strive to enhance their charitable initiatives. In this position, you will play a vital role in promoting innovative fundraising strategies that strengthen community contributions for our affiliated charities.

The Client Relations Coordinator will be instrumental in implementing direct marketing efforts and connecting with individuals to advocate for our clients' missions. This role also provides opportunities for career advancement within the organization, based on the successful execution of community-oriented marketing campaigns and a proven ability to improve outreach and funding for our clients.

Key Responsibilities:

  • Donor Engagement: Build relationships with potential donors during fundraising activities, fostering connections to increase charitable contributions for our clients.
  • Continuous Learning: Gain comprehensive knowledge of marketing techniques and engage in ongoing professional development through training sessions, both in-person and online.
  • Collaborative Innovation: Participate in daily discussions aimed at understanding client needs and brainstorming strategies to enhance campaign effectiveness.
  • Client Relationship Maintenance: Stay updated on our charity partners' missions and follow up with potential donors as needed to reinforce connections.
  • Resolution of Concerns: Address and resolve client inquiries promptly, ensuring satisfaction and trust in our services.
  • Cross-Functional Collaboration: Work alongside various teams to manage inquiries and requests from our charity clients, ensuring smooth operations.

Qualifications:

  • A background in customer service, sales, or marketing is advantageous but not required.
  • 1-3 years of experience in a customer-facing role is preferred to effectively manage relationships.
  • A strong commitment to contributing to the community by supporting charitable initiatives is essential.
  • Willingness to attend in-person meetings and training sessions.
  • Ability to communicate effectively with both small and large groups.
  • Capability to thrive in both independent and collaborative work settings.
  • A solution-oriented mindset and a readiness to assist team members are crucial.

#LI-Onsite

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