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Global Sales Executive

2 months ago

Elk Grove Village, Illinois, United States PGL Full time
Job Description

Position Purpose:

This position is designed for an industry expert capable of facilitating a leading role in the sale of PGL's services throughout a major geographical area and providing superior customer support to each and every business partner as well as prospective business partners.

Key Responsibilities:

  • Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
  • Recommend products to customers, based on customers' needs and interests.
  • Answer customers' questions about products, prices, availability, product uses, and credit terms.
  • Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
  • Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
  • Maintain business relationships with accounts and develop new opportunities.
  • Provide customer service to assigned customer accounts through an understanding of business requirements.
  • Manage key or specific customer accounts.
  • Ensure execution of the developed sales strategies, objectives, goals, and targeted revenue generation.
  • Maintain contact with key markets by visiting and investigating the operations and local conditions.
  • Plan and implement sales programs for one or more of the company's product line.
  • Ensure activities are in accordance with the developed sales objectives.
  • Ensure execution of the developed sales strategies, plans, and advertising or promotional programs.
  • Evaluate and provide analysis for new products and international market opportunities.
  • Resolve customer complaints regarding sales and service.
  • Collaborate with operational team members to develop pricing and/or rates schedules.
  • Review operational records and reports to project sales and determine profitability.
  • Monitor customer preferences to determine the focus of sales efforts.
  • Prepare sales forecasts.
  • Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications.

Qualifications:

Education and Experience:

Years of Experience: 1-3 Years of sales with a 3PL / Freight Forwarding organization

Education:

Industry-related degree and/or certification preferred

Knowledge:

Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services.

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services.

English Language - Knowledge of the structure and content of the English language.

Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Skills:

  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking - Talking to others to convey information effectively.
  • Persuasion - Persuading others to change their minds or behavior.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Negotiation - Bringing others together and trying to reconcile differences.
  • Service Orientation - Actively looking for ways to help people.
  • Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Coordination - Adjusting actions in relation to others' actions.
  • Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Reading Comprehension - Understanding written sentences and paragraphs in work-related documents.
  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
  • Speech Clarity - The ability to speak clearly so others can understand you.
  • Speech Recognition - The ability to identify and understand the speech of another person.
  • Written Comprehension - The ability to read and understand information and ideas presented in writing.
  • Written Expression - The ability to communicate information and ideas in writing so others will understand.
  • Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong.
  • Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
  • Near Vision - The ability to see details at close range.
  • Category Flexibility - The ability to generate or use different sets of rules for combining or grouping things in different ways.
  • Fluency of Ideas - The ability to come up with a number of ideas about a topic.
  • Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions.
  • Information Ordering - The ability to arrange things or actions in a certain order or pattern.
  • Originality - The ability to come up with unusual or clever ideas about a given topic or situation.

Tools:

Desktop computers, Facsimile machines, Laptop computers, Special purpose telephones, Multi-line telephone systems, Calendar and scheduling software, Electronic mail software, Enterprise resource planning ERP software, Manufacturing resource planning MRP software, Customer resource management CRM software, Logistics and supply chain software (CargoWise ediEnterprise), Microsoft Excel and other office applications.