Senior Client Support Specialist

2 weeks ago


Scranton, Pennsylvania, United States The Bank of America Corporation Full time

ABOUT US:


At Bank of America, we are driven by a shared mission to enhance financial well-being through the strength of every interaction.

OUR APPROACH:

We prioritize Responsible Growth, which shapes our operations and how we serve our clients, colleagues, communities, and stakeholders.

ROLE OVERVIEW:

The Senior Customer Service Specialist plays a crucial role in delivering exceptional service and support to our valued clients. This position involves:

  • Providing expert assistance and guidance to customers regarding their banking needs.
  • Fostering strong relationships through effective communication and problem-solving.
  • Ensuring a seamless customer experience by addressing inquiries and resolving issues promptly.
KEY SKILLS:

The ideal candidate will possess:

  • Strong interpersonal and communication skills.
  • Experience in customer service or a related field.
  • A commitment to delivering high-quality service and support.

Join us in our mission to make financial lives better through every connection.



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