Senior Technical Support Specialist
6 days ago
Job Description
The Virtual company is seeking a highly skilled Service Desk Analyst to join their team. As a Senior Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients.
Key Responsibilities
- Utilize critical thinking and problem-solving skills to resolve complex technical issues.
- Manage time effectively to prioritize tasks and meet deadlines.
- Work collaboratively with the team to achieve common goals.
- Function independently with minimal supervision to complete assignments.
- Communicate effectively with clients through verbal and written correspondence.
- Present information clearly and confidently in front of large groups.
- Maintain a high level of proficiency in Microsoft Windows and Office applications.
- Preferred experience with Active Directory.
What We Offer
- A competitive salary range of $60,000 - $80,000 per annum.
- An opportunity to work in a dynamic and innovative environment.
- A collaborative and supportive team culture.
- Ongoing training and professional development opportunities.
About Us
The Virtual company is a leading provider of virtual services. We are dedicated to delivering exceptional results and building long-term relationships with our clients.
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