Senior Technical Support Specialist

6 days ago


San Diego, California, United States Virtual Full time

Job Description

 

The Virtual company is seeking a highly skilled Service Desk Analyst to join their team. As a Senior Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients.

 

Key Responsibilities

  • Utilize critical thinking and problem-solving skills to resolve complex technical issues.
  • Manage time effectively to prioritize tasks and meet deadlines.
  • Work collaboratively with the team to achieve common goals.
  • Function independently with minimal supervision to complete assignments.
  • Communicate effectively with clients through verbal and written correspondence.
  • Present information clearly and confidently in front of large groups.
  • Maintain a high level of proficiency in Microsoft Windows and Office applications.
  • Preferred experience with Active Directory.

 

What We Offer

  • A competitive salary range of $60,000 - $80,000 per annum.
  • An opportunity to work in a dynamic and innovative environment.
  • A collaborative and supportive team culture.
  • Ongoing training and professional development opportunities.

 

About Us

The Virtual company is a leading provider of virtual services. We are dedicated to delivering exceptional results and building long-term relationships with our clients.



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