Front Desk Coordinator

4 weeks ago


Richmond Heights, Virginia, United States Paramount Community Management Full time
Job Description

We are seeking a highly skilled and professional Front Desk Coordinator to provide exceptional customer service and administrative support to our residents and guests at an upscale condominium community.

Key Responsibilities:

  • Provide a warm and welcoming environment for residents and visitors.
  • Answer incoming calls, direct inquiries, and take messages as needed.
  • Maintain a clean and organized reception area.
  • Manage resident and guest check-ins/check-outs efficiently.
  • Handle correspondence, including packages and mail.
  • Assist with scheduling appointments and managing community events.
  • Coordinate maintenance requests and follow up on resolutions.
  • Maintain an accurate visitor log and manage access control.
  • Provide information about community amenities, policies, and local services.
  • Support the management team with administrative tasks and documentation as required.

Qualifications:

  • High school diploma or equivalent; additional education is a plus.
  • Proven experience as a receptionist or in a similar role, preferably in a hospitality or residential setting.
  • Excellent verbal and written communication skills.
  • Strong organizational and multitasking abilities.
  • Professional appearance and demeanor.
  • Ability to handle sensitive information with discretion.


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