Strategic Planning and Performance Consultant

1 week ago


Woodland Hills, California, United States Blue Shield of California Full time
About the Role

The Medicare team at Blue Shield of California is accountable for driving membership growth, profitability, and performance optimization, while ensuring an exceptional customer experience for the Medicare line of business. As a Strategic Planning and Performance Consultant - Medicare, you will report to the Senior Manager, Strategic Planning and Performance, and play a critical role in supporting the success of the Medicare operating model.

Key Responsibilities
  • Lead key initiatives to achieve key goals and drive performance governance activities
  • Support employee engagement, communications, and leadership activities to connect the dots between Medicare goals and cross-functional work and priorities
  • Collaborate to lead end-to-end strategic partnership development and establish and manage overarching vendor oversight for Medicare in support of critical goals
  • Plan and implement moderately complex projects, recommending effective action plans based on key business issues and implementing to successful conclusion
  • Facilitate the annual strategic planning process and assist financial partners to complete business planning and forecasting
  • Oversee budget planning as part of the annual budget cycle and identify and resolve gaps in processes and oversight to ensure achievement of Medicare goals and targets
  • Drive departmental projects that benefit Medicare, including those that support Medicare growth, profitability, performance optimization, and experience
  • Support monitoring and optimizing Medicare performance by leading preparations for key Medicare performance governance meetings and collaborating with functional area partners to ensure their priorities are in line with Medicare priorities
  • Build, implement, and manage an overarching, end-to-end vendor management governance model for the Medicare line of business to ensure vendor partners continuously meet compliance, contractual, and experience expectations
Requirements
  • Bachelor's degree or equivalent experience
  • At least 7 years of prior relevant experience
  • Program Management and Business Planning experience; vendor management experience preferred
  • Health plan or provider experience; Medicare experience highly preferred
  • Executive level presentation skills and meeting preparations
  • Demonstrated ability to collaborate and drive complex work with positive outcomes and target/goal achievement
  • Ability to influence and communicate effectively with people at all levels, including executives


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