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Office Services Operations Manager

2 months ago

Chicago, Illinois, United States Marmon Holdings, Inc. Full time

The Marmon Group LLC

As a vital member of Marmon Holdings, Inc., a highly decentralized organization, we prioritize individuals with the right skills and mindset to contribute to our success. We are dedicated to attracting and retaining exceptional talent.

In the role of Office Services Operations Manager, you will provide essential support to the Manager of Administrative Services in overseeing and coordinating the efficient functioning of Marmon's Corporate office facilities, ensuring a safe, comfortable, and inviting atmosphere for employees and visitors alike.

KEY RESPONSIBILITIES:

Administrative Oversight (55%)

  • Act as the primary supervisor for Marmon's Corporate Receptionist
  • Assist the Manager, Administrative Services in managing contracts, billing arrangements, and vendor relationships to guarantee timely and quality service delivery
  • Support the management of the Corporate mobile phone plan, travel accounts, building access, and security system requirements
  • Contribute to budget planning and monitor facility and office service expenditures
  • Perform additional duties as required
Operational Management (45%)
  • Oversee daily office service operations, including inventory management, service desk requests, and ordering of office supplies, food & beverage items, and cafeteria supplies
  • Conduct equipment maintenance and repair, as well as general cleaning tasks; collaborate with building maintenance as necessary
  • Initiate service calls and follow up with maintenance and service contractors; escalate issues to the Manager, Administrative Services when appropriate
  • Coordinate with the Corporate Receptionist to ensure meeting room reservations and setup needs are effectively managed
  • Work with Executive Assistants to arrange logistics for meetings and events across multiple floors, including furniture and equipment setup and beverage arrangements
  • Manage the sorting and delivery of all incoming and outgoing U.S. mail and package shipments
  • Assist in the development and implementation of facilities management plans, policies, and procedures
  • Support emergency preparedness and response initiatives, partnering with building management to conduct regular safety drills and ensure proper safety equipment is available
  • Provide occasional relief coverage at the Corporate Reception desk
  • Perform additional duties as assigned
QUALIFICATIONS:
  • 5+ years of experience in administrative services, office services, facilities management, or a related field
  • Experience in corporate travel management is highly desirable
  • High school diploma or equivalent required; a 2-year degree is preferred
  • Strong organizational and time management skills, with the ability to prioritize tasks effectively
  • Excellent interpersonal skills, with the ability to collaborate and communicate clearly with employees and vendors
  • Proficiency in Microsoft Office applications, including Outlook, Word, and Excel
  • Exceptional attention to detail
  • Ability to analyze and interpret financial data related to facilities and office services
  • Strong problem-solving skills
  • Ability to work independently and take initiative while being a team player
  • Demonstrated reliability and punctuality
  • Willingness to be onsite 5 days a week and work a flexible schedule as needed
  • Physical stamina to perform tasks that may involve moderate lifting (25 pounds regularly, 50 pounds occasionally, and 75 pounds sporadically), bending, stooping, walking, and/or standing for extended periods

We are an equal opportunity employer, and all applicants will be considered for employment without regard to their membership in any protected class.