Software Sales Renewal Specialist

1 week ago

Dublin Ohio, United States Quest Software Full time

Position Overview:


Quest is a recognized leader in IT management software, delivering a diverse range of solutions that address some of the most prevalent and complex IT challenges.

We are seeking a Software Sales Renewal Specialist to enhance our Renewals operations. This role is an entry-level opportunity within our renewals team, offering significant potential for professional growth.

At Quest, we are committed to excellence in all our endeavors.

Our focus is on customer satisfaction, and we take pride in serving the most demanding clients in the IT sector.

This role is both stimulating and rewarding, presenting opportunities for both career advancement and personal development.

Key Responsibilities:

  • Meet quarterly sales targets set for the team
  • Maintain precise forecasting activities for the designated region within the CRM
  • Effectively counter competitive challenges and identify additional sales opportunities
  • Adopt an account management strategy to pinpoint co-termination and reinstatement prospects
  • Collaborate with Quest software renewals management, technical support, and business unit teams to ensure customer success and provide timely feedback to leadership
  • Develop expertise in specific technology solution areas such as security, database, or systems management products
  • Stay informed about new technologies and support offerings to enhance sales capabilities
  • Build strong relationships with peers in field sales, technical support, or product management to meet customer needs
  • Independently manage the complete sales cycle to closure, utilizing cross-functional resources to achieve results
  • Collaborate with other renewal team members and field sales to facilitate the sales process

Qualifications:
- A minimum of 1 year of experience in sales, renewals, or account management, or a combination of relevant experience and education

  • Strong organizational skills with a focus on territory management
  • Proficient in PC and internet applications, with a solid understanding of Microsoft Office
  • Experience in a fast-paced work environment
  • Self-motivated with the ability to manage a high volume of email communications and outbound calls
  • Ability to work effectively in a collaborative environment
Preferred Qualifications:
  • Associate's Degree
  • Background in Customer Success
  • Experience in software, telecommunications, or insurance sales
  • Familiarity with Siebel or similar CRM systems
#LI-CS1

Company Overview:

At Quest, we develop and manage software that transforms the potential of new technology into reality.

Organizations rely on us to manage, modernize, and secure their operations, whether on-premises or in the cloud, from core network functions to endpoint security.

From tackling intricate challenges like Active Directory management and Office 365 migration to database and systems management, and redefining security, we empower you to overcome your next challenge.

We are not just a company that makes grand promises; we are the company that delivers on them.

Why Choose Quest:

  • Working at Quest means collaborating with passionate professionals dedicated to technology.
  • When we identify areas for improvement, we take initiative to create solutions.
  • Our culture is defined by positive and meaningful relationships among our team members.
  • We invest in our employees, offering programs that support their career aspirations.
  • The health and wellness of our team members is a priority, and we recognize their hard work.
Quest is an equal opportunity employer.

All qualified applicants will be considered for employment without regard to any characteristic protected by applicable laws, regulations, and ordinances.

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