General Manager
4 days ago
The General Manager will be responsible for overseeing the day-to-day operations of our fitness club, ensuring a positive and motivating work environment for employees and an exceptional member experience.
Key Responsibilities- Recruit, train, and develop a high-performing team of staff members, including Assistant Managers, Member Service Representatives, Trainers, and Custodians.
- Lead by example, maintaining a welcoming atmosphere for members, prospective members, and guests, and ensuring staff adheres to superior customer service guidelines.
- Manage staff schedules, payroll, and employee relations, including resolving issues and conducting disciplinary actions when necessary.
- Oversee the cleanliness and maintenance of the facility, ensuring safety for employees, members, and club property.
- Authorize expenditures, make daily bank deposits, and prepare HR-related forms for submission to Corporate Payroll.
- Track statistics and reports, providing insights to support business growth and improvement.
- Superior customer service skills, preferably in the fitness industry.
- Experience working as an Assistant Manager at Planet Fitness is recommended.
- Exceptional leadership, diplomacy, and communication skills.
- Ability to interact positively and professionally with members and coworkers, exceeding member expectations.
- Basic computer proficiency (Microsoft Suite).
- Strong problem-resolution skills.
- High school diploma/GED equivalent required.
- Must be 18 years of age or older.
- Contribute to changing people's lives every day by helping us create a healthier planet.
- Work alongside an amazing group of talented, dynamic professionals.
We offer a range of benefits, including medical, dental, vision insurance, PTO paid time off, free Black Card membership, 401(k) and Roth retirement savings plans, healthcare and dependent care flexible spending accounts, STD, LTD, term life insurance, and more.
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