Optical Customer Service Representative
2 weeks ago
We are seeking a highly skilled and experienced Customer Service Associate - Eyewear to join our team at Global Channel Management. As an Eyewear Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring a seamless experience.
Key Responsibilities- Provide quality customer service through outbound calls, emails, and chat, prioritizing and responding to customer inquiries and concerns.
- Enter orders and rework orders, answer optical-related technical questions, and manage customer late lists.
- Prioritize and problem-solve customer issues and concerns, communicating effectively with customers and internal teams.
- Maintain a clean and organized work environment, adhering to company policies, rules, and safety practices.
- 1+ years of experience in customer service, preferably in the eyewear industry.
- High school diploma or equivalent required.
- Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.
- Familiarity with electronic communication methods, such as email, instant messaging, and chat services.
As a valued member of our team, you will have the opportunity to work with a dynamic and supportive group, dedicated to delivering exceptional customer service. We offer a competitive salary and benefits package, as well as opportunities for growth and professional development.
-
Optical Customer Service Representative
2 weeks ago
Norcross, Georgia, United States Global Channel Management Full timeAbout the RoleGlobal Channel Management is seeking an experienced Optical Customer Service Representative to join our team. As an Optical Customer Service Representative, you will be responsible for providing high-quality customer service to our clients.Key Responsibilities:Provide exceptional customer service through outbound calls, emails, and...
-
Optical Customer Service Representative
2 weeks ago
Norcross, Georgia, United States Global Channel Management Full timeAbout the RoleGlobal Channel Management is seeking an experienced Optical Customer Service Representative to join our team. As an Optical Customer Service Representative, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Provide quality customer service by answering customer inquiries and resolving issues...
-
Optical Customer Service Representative
1 week ago
Norcross, Georgia, United States Global Channel Management Full timeAbout the JobGlobal Channel Management is seeking an experienced Optical Customer Service Representative to join our team.Key ResponsibilitiesProvide exceptional customer service through outbound calls, emails, and chat, prioritizing and responding to customer inquiries and concerns.Enter orders and rework orders, answering optical-related technical...
-
Optical Customer Service Representative
4 weeks ago
Norcross, Georgia, United States Global Channel Management Full timePosition Overview:The role of the Eye Care Customer Representative is essential in delivering exceptional service to our clients. This position requires a minimum of 1 year of relevant experience in the optical or eye care sector.Key Requirements:The ideal candidate will possess:Experience in optical or eye care customer serviceProficiency in handling phone...
-
Optical Customer Service Representative
4 weeks ago
Norcross, Georgia, United States Global Channel Management Full timePosition Overview:The Optical Customer Service Representative plays a crucial role in ensuring customer satisfaction within the eye care sector. This position demands a minimum of 1 year of relevant experience.Key Requirements:- Experience in optical or vision care customer service- Proficiency in handling phone communications- Training or background in eye...
-
Optical Customer Service Representative
1 week ago
Norcross, Georgia, United States Global Channel Management Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Associate - Eyewear to join our team at Global Channel Management. As an Eyewear Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring a seamless experience.Key ResponsibilitiesProvide...
-
Optical Customer Service Representative
4 days ago
Norcross, Georgia, United States Global Channel Management Full timeAbout the JobWe are seeking a highly skilled Eye Care Customer Rep to join our team at Global Channel Management.This role requires a minimum of 1+ years of experience in optical or eye care customer service.Key Responsibilities:Prioritize and resolve customer issues and concerns in a timely and professional manner.Manage customer late lists, ensuring timely...
-
Optical Customer Support Representative
4 weeks ago
Norcross, Georgia, United States Russell Tobin Full timePosition OverviewJob Title: Optical Customer Support RepresentativeCompensation: $16/hr. to $18/hr. on W2Work Schedule: 40 hours per week (9 AM to 5:30 PM EST)Location: RemoteContract Duration: 6 to 9 months***Prior Optical Experience Required***Role SummaryThe primary objective of this role is to serve as a liaison for our organization, delivering...
-
Optical Customer Service Representative
2 weeks ago
Norcross, Georgia, United States Global Channel Management Full timeAbout the RoleWe are seeking a highly skilled Eye Care Customer Rep to join our team at Global Channel Management. As an Eye Care Customer Rep, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our clients.Key ResponsibilitiesPrioritize and Problem-Solve Customer IssuesManage Customer Late Lists and...
-
Customer Care Agent
4 weeks ago
Norcross, Georgia, United States Diversity Nexus Full timePosition Overview:As a vital member of our team at Diversity Nexus, the Optical Customer Support Representative will be responsible for delivering exceptional service to our clients. This role requires a strong background in optical services, ensuring that customer inquiries are handled efficiently and effectively.Key Responsibilities:• Serve as the...
-
Customer Service Representative
1 week ago
Norcross, Georgia, United States Russell Tobin Full timeJob Title: Customer Service SpecialistPay Rate: $16/hr. to 18/hr. on W2Work hours: 9 AM to 5:30 PM ESTLocation: Norcross, GA***MUST HAVE PREVIOUS OPTICAL EXPERIENCE*****Position SummaryThe primary focus of this position is to act as a representative of our company to provide top-quality service to our customers, measured through defined numerical...
-
Customer Service Representative
2 weeks ago
Norcross, Georgia, United States Russell Tobin Full timeJob SummaryRussell Tobin is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing top-notch customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesCustomer Service: Respond to customer inquiries, resolve issues, and provide...
-
Eye Care Customer Service Representative
3 weeks ago
Norcross, Georgia, United States Global Channel Management, Inc Full time**Job Summary**Global Channel Management, Inc is seeking a highly skilled Eye Care Customer Service Representative to join our team. As a key member of our customer service department, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Prioritize and Problem Solve Customer Issues: Respond to...
-
Customer Service Representative
2 days ago
Norcross, Georgia, United States Russell Tobin Full timeJob Title: Customer Service SpecialistJob Summary:Russell Tobin is seeking a highly skilled Customer Service Specialist to join our team. As a key member of our customer service department, you will be responsible for providing top-notch service to our customers, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Provide...
-
Customer Service Representative
2 weeks ago
Norcross, Georgia, United States Russell Tobin & Associates Full timeJob SummaryRussell Tobin & Associates is seeking a highly skilled Customer Service Specialist to join our team. As a key member of our customer-facing department, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide top-notch customer service through various...
-
Optical Network Engineer
2 hours ago
Norcross, Georgia, United States NTI Connect Full timeJob Title: Optical Network TechnicianNetwork Connex is seeking a highly skilled Optical Network Technician to join our team. As an Optical Network Technician, you will be responsible for the installation, provisioning, and monitoring of equipment and circuits associated with Packet-Optical Platform product lines.Key Responsibilities:Install, test, and...
-
Customer Service Representative
3 weeks ago
Norcross, Georgia, United States CabinetCorp Full timeAbout the JobCabinetCorp is seeking a highly skilled Customer Service Representative to join our team.Job Description:We are looking for a customer-oriented service representative who will act as a liaison, provide product/services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.Key...
-
Customer Service Representative
6 days ago
Norcross, Georgia, United States Diverse Staffing Full timeJob Position:Customer Service RepresentativeLocation:Norcross, GAPay Rate:$15.00/hrShift:1st, Monday-Sunday, 4am-12pmJob Summary:We are seeking a Customer Service Representative to join our team at the Hertz location at the ATL Airport. As a Customer Service Representative, you will be responsible for greeting customers upon return and addressing any...
-
Customer Service Representative
2 weeks ago
Norcross, Georgia, United States Ameris Bank Full time**Job Summary**Ameris Bank is a leading financial institution seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will play a critical role in providing exceptional customer experiences and resolving customer inquiries in a timely and professional manner.**Key Responsibilities:**• Respond to...
-
Customer Service Representative
3 weeks ago
Norcross, Georgia, United States Reliable Automatic Sprinkler Co., Inc. Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Reliable Automatic Sprinkler Co., Inc. As a key member of our sales support team, you will be responsible for providing exceptional customer service to internal and external customers.Key ResponsibilitiesCommunicate effectively with customers via various channels...