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Optical Customer Service Representative

2 months ago


Norcross, Georgia, United States Global Channel Management Full time
About the Job

We are seeking a highly skilled Eye Care Customer Rep to join our team at Global Channel Management.

This role requires a minimum of 1+ years of experience in optical or eye care customer service.

Key Responsibilities:
  • Prioritize and resolve customer issues and concerns in a timely and professional manner.
  • Manage customer late lists, ensuring timely completion of lab work and effective communication with customers.
Requirements:
  • Proven experience in optical or eye care customer service.
  • Excellent phone skills and ability to communicate effectively with customers.
  • Training in eye care customer service and a strong understanding of MS Office and electronic communication tools.

This is a fantastic opportunity for a motivated and customer-focused individual to join our team and contribute to the success of Global Channel Management.