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Customer Service Representative

2 months ago

Norcross, Georgia, United States Ameris Bank Full time

**Job Summary**

Ameris Bank is a leading financial institution seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will play a critical role in providing exceptional customer experiences and resolving customer inquiries in a timely and professional manner.

**Key Responsibilities:**

• Respond to customer inquiries and resolve issues in a professional and courteous manner

• Communicate effectively with customers, insurance agents, and brokers to ensure seamless transactions

• Analyze customer data and identify opportunities to improve customer satisfaction and loyalty

• Collaborate with internal teams to resolve complex customer issues and improve processes

• Stay up-to-date on industry trends and regulatory requirements to ensure compliance

**Requirements:**

• 1+ years of customer service experience in a financial institution or insurance company

• Excellent communication and interpersonal skills

• Ability to work in a fast-paced environment and prioritize multiple tasks

• Proficient in Microsoft Office and other relevant software

• Bilingual (English and Spanish) strongly preferred

**What We Offer:**

• Competitive salary and benefits package

• Opportunities for professional growth and development

• Collaborative and dynamic work environment

• Recognition and rewards for outstanding performance