Dental Office Coordinator

3 weeks ago


Lexington, Virginia, United States Dental Care Alliance Full time

Overview:

Dental Care Alliance is seeking a skilled Patient Service Representative to provide exceptional customer service and support to our patients. As a key member of our team, you will be responsible for greeting patients, scheduling appointments, and handling incoming phone calls. If you have a passion for delivering outstanding service and working in a fast-paced environment, we encourage you to apply.

Responsibilities:

  • Customer Service: Provide a warm and welcoming experience for all patients and visitors, ensuring their needs are met and exceeded.
  • Phone and Email Management: Respond to patient inquiries and concerns in a timely and professional manner.
  • Scheduling and Coordination: Schedule appointments, manage patient records, and coordinate with dental staff to ensure seamless care.
  • Administrative Tasks: Maintain accurate records, process payments, and perform other administrative duties as needed.

Qualifications:

  • Experience: Previous experience in a dental or medical office is preferred, but not required.
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.


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