Dental Office Coordinator
4 weeks ago
Overview:
Dental Care Alliance is seeking a highly skilled and customer-focused Patient Service Representative to join our team. As the first point of contact for patients, this individual will be responsible for providing exceptional service and ensuring a positive experience for all visitors to our office.
Responsibilities:
- Customer Service: Greet patients, acknowledge their presence, and provide a warm and welcoming environment.
- Communication: Respond to patient questions and concerns in a professional and courteous manner.
- Scheduling: Schedule appointments, maintain appointment books, and confirm appointments.
- Administrative: Register patients, post charges and payments, and maintain accurate records.
- Facilities: Maintain a clean and friendly waiting area, ensuring a comfortable environment for patients.
Qualifications:
- Experience: Previous experience in a dental, medical, or healthcare office is preferred.
- Skills: Excellent customer service skills, knowledge of insurance plans, and experience answering telephones.
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