Social Services Program Operations Leader

2 weeks ago


White River Junction, Vermont, United States State of Connecticut Full time

Position Overview

The State of Connecticut is seeking a dedicated professional with expertise in managing and implementing social services programs. This role is pivotal in enhancing the quality of service delivery to individuals and communities.

Key Responsibilities:

  • Oversee a comprehensive service delivery framework focused on improving client experiences.
  • Facilitate administrative coordination across various program benefits and services.
  • Develop and execute strategic plans to align with the agency's mission and objectives.
  • Utilize program data to assess and enhance staff performance, programs, and policies.
  • Manage workforce allocation to ensure effective service delivery and achievement of agency goals.

Position Highlights:

  • This is a full-time position, requiring 40 hours of work per week.
  • Standard working hours are Monday through Friday.

About the Agency:

The Department of Social Services is committed to providing person-centered programs and services that promote the well-being of individuals, families, and communities.

Qualifications:

Applicants should possess a minimum of nine years of professional experience in social services program delivery or planning, with at least two years in a supervisory role. A relevant degree may substitute for some experience.

Skills and Abilities:

  • In-depth knowledge of social services programs and administration.
  • Strong management and interpersonal skills.
  • Ability to interpret complex regulations and assess their impact on program goals.

Equal Opportunity Employer:

The State of Connecticut is an affirmative action/equal opportunity employer, encouraging applications from diverse backgrounds.



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