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Social Services Program Operations Leader

2 months ago

White River Junction, Vermont, United States State of Connecticut Full time

Position Overview

The State of Connecticut is seeking a dedicated professional with a strong background in the management and planning of social services programs. This leadership role within the Department of Social Services is essential for ensuring effective service delivery and operational excellence.

Key Responsibilities:

  • Collaborate with fellow Social Services Operations Managers to drive strategic initiatives and enhance organizational effectiveness.
  • Oversee a comprehensive service delivery framework, prioritizing exceptional customer experiences.
  • Facilitate administrative coordination across various program benefits and services.
  • Develop and implement strategic plans to align with the agency's mission and objectives.
  • Utilize program data to assess and enhance staff performance, programs, and policies.
  • Manage workforce operations to achieve agency goals and improve service delivery.

Position Highlights:

  • This is a full-time position, requiring 40 hours of work per week.
  • Standard working hours are Monday through Friday, from 8:00 AM to 4:30 PM.

About the Department:

The Department of Social Services is committed to providing person-centered programs and services that enhance the well-being of individuals, families, and communities. We are dedicated to fostering a supportive environment for our employees and the populations we serve.

Selection Criteria:

To qualify for this position, candidates must have significant experience in social services program management and meet the specified qualifications outlined in the job posting.

Additional Information:

Applicants may be required to provide supporting documentation of their qualifications during the recruitment process. The State of Connecticut is an equal opportunity employer and encourages applications from diverse candidates.