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Social Services Coordinator

2 months ago

White River Junction, Vermont, United States Liberty Health Full time
Job Summary

We are seeking an experienced Social Services Coordinator to join our team at Liberty Healthcare and Rehabilitation Services. As a key member of our staff, you will play a vital role in promoting a challenging and rewarding opportunity in a caring environment.

Key Responsibilities
  • Leadership and Innovation: Demonstrate leadership skills by planning and instituting new and innovative ideas and programs in harmony with the overall program of the Facility.
  • Admissions and Intake: Receive inquiries of prospective residents and maintain records of inquiry. Interview patients or family members of residents when application for admission is made.
  • Cost and Care Explanation: Explain the cost of care involved in the appropriate level of care as determined or required by the admitting physician.
  • Record Keeping and Communication: Give appropriate forms necessary to request adequate medical and social information, which will be returned for review. Work as a liaison between families and hospital discharge planners, social service agencies, and physicians.
  • Admission and Notification: When appropriate bed is available and all records are in order, give notice of time patient admission in line with admitting time in Facility policies. Notify the family of approval for admission, the room number, and time of expected arrival of the patient.
  • Department Notification: Notify all appropriate departments of admission.
  • Patient and Family Support: Greet patient and family at the door. Assist family and patient in settling in room as needed.
  • Documentation and Meetings: Complete cover sheet of MDS form. Chair the Admission Conference/MDS meeting for new admissions. Hold patient-family conferences as deemed appropriate.
  • Discharge and Placement: Assist families or residents with discharge placement and discharge information as needed. Maintain a list of community resources.
  • Complaint Resolution: Receive complaints from residents or families, investigate, and report to the Department Director.
  • Room Changes and Referrals: Receive and review change of room requests. Notify appropriate departments of room changes. Refer all residents or families to the appropriate agency or resource if service cannot be met within the Facility.
  • Collaboration and Communication: Work closely with Unit Directors/RN Supervisors, administrative nursing, and other Social Workers (if applicable) for input regarding admissions and room changes.
  • Correspondence and Monitoring: Write correspondence as necessary following established correspondence procedures. Monitor to assure appropriate sections on MDS completed within 14 days of patient admission. Monitor through Quality Assurance monitors per calendar.
  • Documentation and Quality Assurance: Assure that Social work progress notes and electronic assessments completed according to documentation policies. Assure that Social Worker meets residents' social needs through scheduled periodic visits.
  • Family Council and Resident Support: Assist with Family Council, providing topics for discussion, offering support, etc. May be required to conduct resident council.
  • Precautions and Quality Assurance: Receive notification of residents on which there are notes precautions regarding a resident's precautionary condition and follows Facility procedure. Participate in Quality Assurance committee by performing monitors and reporting to the Q.A. Committee.
  • Staff Support and Development: Meet with Social Workers (if applicable) on a monthly basis to receive concerns, and/or suggestions to improve department. Reports concerns, solutions, and suggestions to Department Director. Encourage department in a professional manner keeping Facility objectives in focus.
  • Emergency Procedures: In case of fire or fire drill, shut off all electrical equipment, shut doors, and report to Nurses Station for further instruction.
Requirements
  • Education and Experience: Must be a high school graduate. Must have one year of experience in the health care or long-term care field or have an equivalent combination of education and experience.
  • Teamwork and Problem-Solving: Must be willing to work and cooperate with other employees. Must be able to problem solve.
  • Pressure Management: Must be able to work well under pressure.
  • Appearance and Hygiene: Demonstrates neat appearance and good personal hygiene. Wears appropriate business attire.
  • Knowledge and Compliance: Must read, know, and follow personnel, department, and Facility policies. Must be knowledgeable of local, state, and federal regulations as relates to social needs of patients.
  • Transportation and Errands: Runs errands as necessary. On occasion, may assist with transporting patients to doctor's appointments.
  • Driver's License: Must have a valid driver's license.