Finance Support Specialist

2 weeks ago


Klamath Falls, Oregon, United States City of Klamath Falls Full time

Position Overview:
The Accounting Technician serves as a foundational role within the Finance & Business Services Department, focusing on administrative tasks, customer service, and support for customer accounts.

Key Responsibilities:
This role encompasses a variety of essential functions aimed at ensuring the accurate and timely management of the City’s financial transactions, including:

  • Acting as the primary liaison for both internal and external clients.
  • Conducting data entry for daily transactions and adjustments into the financial system.
  • Resolving customer inquiries through various communication channels.
  • Calculating fees, fines, and assessments in accordance with applicable laws.
  • Processing payments and reconciling receipts with source documents.
  • Maintaining subsidiary journals and ensuring accurate postings to the general ledger.
  • Creating journal entries to rectify financial discrepancies.
  • Preparing periodic financial reports and audit schedules.
  • Providing technical assistance to team members.
  • Archiving financial records and managing incoming and returned mail.

Customer Service Excellence:
The Accounting Technician is expected to greet the public and provide information in a professional manner, ensuring a positive experience for all customers.

Knowledge and Skills Required:
The ideal candidate will possess:

  • A solid understanding of finance-related policies and regulations.
  • Basic bookkeeping and customer service skills.
  • Proficiency in Microsoft Office Suite and accounting software.
  • Strong written and verbal communication abilities.
  • Mathematical skills for financial computations.

Physical and Educational Requirements:
Applicants should have a high school diploma or GED, with a minimum of three years of relevant experience, including:

  • Experience in customer service and office management.
  • Two years of bookkeeping and accounting experience, preferably in a governmental setting.
  • Proficiency in computerized accounting systems.

Work Environment:
This position is primarily office-based, with minimal safety concerns. Interaction with customers may occasionally involve challenging situations.

Pre-Employment Requirements:
Successful candidates will be required to pass a typing test and a pre-employment drug screening.



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