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Financial Operations Associate

2 months ago

Klamath Falls, Oregon, United States City of Klamath Falls Full time

Position Overview: The Finance Support Specialist is an entry-level role that emphasizes administrative tasks, customer service, and account management within the Finance & Business Services Department.

Key Responsibilities:

  • Assist in the accurate and timely processing of accounts payable and receivable.
  • Serve as the primary contact for both internal and external stakeholders.
  • Handle a variety of accounting, administrative, and clerical tasks related to financial reporting.
  • Perform data entry for daily transactions and adjustments into the financial system.
  • Utilize computer systems to retrieve customer information from the database.
  • Address customer inquiries and concerns through various communication channels.
  • Calculate fees, fines, and assessments in accordance with applicable laws.
  • Act as a cashier, processing payments and reconciling receipts.
  • Prepare and reconcile subsidiary journals and post to the general ledger.
  • Assign appropriate account codes to source documents.
  • Recognize and correct financial discrepancies by creating journal entries.
  • Compile periodic financial or operational reports as required.
  • Assist in preparing audit schedules for annual financial reporting.
  • Provide a welcoming environment for visitors and offer assistance in a professional manner.
  • Maintain the general ledger, including the creation and review of journal entries.
  • Understand and complete the monthly accounting cycle, including reconciliations.
  • Offer technical support to team members as needed.
  • Manage the archiving and destruction of financial records.
  • Process incoming and returned mail efficiently.
  • Prepare various financial documents such as invoices and account statements.
  • Support other Accounting Technicians as required.
  • Perform additional duties that align with the objectives of the Finance & Business Services Department.

Qualifications:

The ideal candidate will possess a high school diploma or GED and have three years of relevant experience, particularly in customer service and office administration. Experience in bookkeeping and accounting, especially in accounts payable and receivable, is essential. Proficiency in computerized accounting systems and a typing speed of at least 60 words per minute are required. An Associate's Degree in a related field may substitute for some experience.

Skills and Abilities:

  • Strong knowledge of accounting principles and practices.
  • Excellent customer service and communication skills.
  • Proficient in Microsoft Office Suite and accounting software.
  • Ability to perform arithmetic calculations and maintain accurate financial records.
  • Strong organizational skills and attention to detail.

Working Conditions: This position is primarily office-based, with minimal safety concerns. The role may involve interactions with challenging customers.

Pre-Employment Requirements: Candidates must successfully complete a typing test and a pre-employment drug screening.