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Front Desk Operations Coordinator

2 months ago

East Aurora, New York, United States North American Dental Group Full time
About the Role

We are seeking a highly skilled and detail-oriented Front Desk Coordinator to join our team at North American Dental Group. As a key member of our front office team, you will be responsible for providing exceptional patient care and administrative support to our dental practice.

Responsibilities
  • Administrative Tasks: Perform a variety of administrative duties, including data entry, scheduling, and record-keeping.
  • Patient Communication: Greet patients, answer phone calls, and respond to patient inquiries in a professional and courteous manner.
  • Financial Management: Process patient payments, manage insurance claims, and maintain accurate financial records.
  • Quality Control: Ensure the accuracy and completeness of patient records, and maintain a high level of quality control in all administrative tasks.
Requirements
  • Education: High School Diploma or equivalent required; Associate's degree preferred.
  • Experience: 1-5 years of customer service, insurance, or dental experience preferred.
  • Skills: Proficiency in dental software, Microsoft Office programs, and ability to learn new programs as needed.
What We Offer
  • Competitive Compensation: Competitive salary and benefits package, including 401(k) and paid time off.
  • Opportunities for Growth: Opportunities for career advancement and professional development within our organization.
  • Collaborative Environment: Collaborative and dynamic work environment that values teamwork and individuality.
Equal Opportunity Employer

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.