Front Desk Associate

3 weeks ago


East Rutherford, New Jersey, United States PM Hotel Group Full time

Key Responsibilities:

  • Manage front desk duties, including check-ins, check-outs, room scheduling, and handling guest requests.
  • Provide exceptional customer service by answering guests' questions about hotel services and amenities.

Additional Responsibilities:

  • Process room moves, late checkouts, and stayovers efficiently.
  • Ensure seamless communication with guests and internal teams.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.


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