Dental Office Coordinator

6 hours ago


East Aurora, New York, United States North American Dental Group Full time
Transforming the Dental Experience

We're seeking a highly skilled and compassionate Front Desk Coordinator to join our team at North American Dental Group. As a key member of our practice, you'll play a vital role in delivering exceptional patient care and ensuring a seamless experience for our patients.

Responsibilities:
  • Provide top-notch customer service, handling financial information, insurance verification, and preparing end-of-day reports with precision and accuracy.
  • Perform a range of administrative tasks, including sorting, opening, and distributing mail, scanning, and photocopying, as well as answering phone calls and greeting visitors/patients.
  • Explain procedures and services to patients using your dental knowledge, presenting financial policies and arrangements, and collecting co-payments and verifying insurance coverage as needed.
  • Monitor appointments, tracking no-shows, cancellations, and late arrivals to ensure efficient scheduling.
Requirements:
  • A high school diploma or equivalent (an associate's degree is preferred).
  • 1-5 years of experience in customer service, insurance, or dental administration (a plus).
  • Proficiency in dental software, Microsoft Office programs, and the ability to learn new programs as needed.
What We Offer:
  • A competitive paid time off package for full-time and part-time team members, increasing with career growth.
  • A comprehensive benefits package, including 401(k).
  • Constant opportunities for career growth and continuing education.
  • A dynamic work environment that fosters individuality and excellence in patient care.

We're an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.



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