Front Desk Associate
3 days ago
Crunch Fitness is seeking a highly motivated and enthusiastic Front Desk Associate to join our team. As a Front Desk Associate, you will be the first point of contact for our members and guests, providing exceptional customer service and ensuring a positive experience for all who visit our facility.
Key Responsibilities:- Provide exceptional customer service to members and guests, responding to their needs and resolving any issues in a timely and professional manner.
- Check in members and guests, facilitating the use of club software and ensuring accurate record-keeping.
- Answer phones in a courteous and professional manner, responding to inquiries and resolving issues.
- Communicate special events and promotions to members and guests, promoting a sense of community and engagement.
- Maintain a clean and organized work area, ensuring a welcoming and professional environment for members and guests.
- Assist with opening and closing duties, ensuring the facility is prepared for members and guests.
Crunch Fitness is a dynamic and fast-paced environment that requires a high level of energy and enthusiasm. As a Front Desk Associate, you will be an integral part of our team, working closely with other staff members to provide exceptional customer service and ensure a positive experience for all who visit our facility.
Requirements:- High school diploma or equivalent required.
- Previous customer service experience preferred.
- Ability to work in a fast-paced environment and multitask effectively.
- Excellent communication and interpersonal skills.
- Ability to work a variety of shifts, including mornings, afternoons, and evenings.
Crunch Fitness is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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