Front Desk Representative

19 hours ago


East Elmhurst, New York, United States LaGuardia Plaza Hotel Full time
Job Title: Front Desk Agent

Job Summary:

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at LaGuardia Plaza Hotel. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a warm and welcoming experience throughout their stay.

Key Responsibilities:

  • Check-in and check-out guests in a timely and professional manner
  • Assist guests with their needs and requests, ensuring their stay is comfortable and enjoyable
  • Process payments and handle guest complaints in a courteous and professional manner
  • Maintain accurate records and reports, including daily shift checklists and guest interactions
  • Collaborate with other hotel staff to ensure seamless guest service

Requirements:

  • Minimum 1-2 years of customer service experience in a hotel setting
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Knowledge of hotel operations and procedures

What We Offer:

LaGuardia Plaza Hotel offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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