Help Desk Analyst
1 week ago
We are seeking a highly skilled and motivated Help Desk Analyst to join our team at DUMAC Business Systems, Inc. As a Help Desk Analyst, you will be responsible for providing exceptional customer service and technical support to our clients.
Key Responsibilities- Provide technical support and troubleshooting for point-of-sale systems and related hardware and software
- Configure and set up new systems and equipment for clients
- Work with clients to resolve technical issues and provide solutions
- Collaborate with internal teams to ensure seamless support and implementation
- Document and track support requests and resolutions
- Associate degree in Computer Science or a related field
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office and technical software
- Competitive hourly rate of $20.00
- 401(k) savings plan match
- Health coverage and other benefits
This role operates in a professional office environment and requires the ability to handle multiple priorities and demands in a fast-paced environment.
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Help Desk Analyst
2 weeks ago
East Syracuse, New York, United States DUMAC Business Systems, Inc. Full timeAbout the RoleWe are seeking a highly skilled and motivated Help Desk Analyst to join our team at DUMAC Business Systems, Inc. As a Help Desk Analyst, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide technical support and troubleshooting for point-of-sale systems and computer...
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Help Desk Analyst
3 weeks ago
Syracuse, New York, United States DUMAC Business Systems, Inc. Full timeAbout the RoleWe are seeking a highly skilled and motivated Help Desk Analyst to join our team at DUMAC Business Systems, Inc. As a Help Desk Analyst, you will be responsible for providing technical support to our customers, troubleshooting and resolving hardware and software issues, and working collaboratively with our team to ensure seamless service...
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Help Desk Analyst
2 weeks ago
Syracuse, New York, United States DUMAC Business Systems, Inc. Full timeAbout the RoleWe are seeking a highly skilled and motivated Help Desk Analyst to join our team at DUMAC Business Systems, Inc. As a Help Desk Analyst, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesAnswer live calls from customers in a fast-paced environmentWork through various...
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Senior Financial Analyst
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Front Desk Operations Manager
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Front Desk Operations Manager
3 weeks ago
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Front Desk Operations Manager
2 weeks ago
Syracuse, New York, United States SUNY Upstate Medical University Full timeJob Summary:As a Front Desk Team Leader at SUNY Upstate Medical University, you will play a vital role in managing the front office operations and staff of a busy Multidisciplinary Clinic. Your responsibilities will include training, coaching, and annual performance evaluations, as well as managing issues and facilitating time and attendance. You will...
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