Front Desk Ambassador

3 days ago

East Orange, New Jersey, United States Blink Holdings, Inc. Full time
{"Job Title": "Front Desk Associate", "Job Description": "Be a Part of the Blink Team

We're looking for a highly motivated and enthusiastic individual to join our team as a Front Desk Associate. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our members, and contributing to the overall success of our club.

Key Responsibilities:
  • Greet and Engage Members: Welcome every member and guest with a smile, creating a warm and inviting atmosphere.
  • Member Acquisition: Tour potential members around the club, showcasing our facilities and services, and encouraging them to join our community.
  • Phone and Email Support: Answer phone calls and respond to emails in a professional and energetic manner, providing timely and accurate information to our members.
  • Operational Procedures: Ensure the club runs smoothly by executing all opening and closing procedures, maintaining a clean and organized environment.
  • Member Support: Handle member requests and concerns with a sense of urgency, providing solutions and resolving issues promptly.
  • Club Maintenance: Actively participate in maintaining the club's appearance, including frequent bending, lifting, and walking around the club to organize equipment and straighten up.
  • Trainer Sign-Ups: Sign members up for startup sessions with our personal trainers, ensuring they receive the best possible experience.
  • Attendance and Punctuality: Maintain regular and punctual attendance, adhering to our company's policies and procedures.
Qualifications:
  • Excellent Communication Skills: Possess excellent verbal and written communication skills, able to effectively interact with members, staff, and management.
  • Physical Demands: Able to lift and move gym equipment weighing 15-20 lbs frequently and 45 lbs occasionally, as well as remain in a stationary position at the front desk for the majority of the workday.
  • Customer Service: Provide world-class customer service, ensuring every member feels valued and supported.
  • Problem-Solving: Work hard, multitask, and be a problem solver, able to think critically and come up with creative solutions.
  • Brand Passion: Demonstrate a passion for the Blink brand, embodying our values and mission.
What We Offer:
  • Complimentary Membership: Enjoy a complimentary Blink membership, allowing you to experience our facilities and services firsthand.
  • Benefits: Receive a range of benefits, including competitive compensation and opportunities for growth and development.
About Blink Holdings, Inc.

Blink Holdings, Inc. is a premium quality, value-based fitness brand with a strong presence in the market. We put "Mood Above Muscle", celebrating the positive feeling you get from exercise, not just the physical benefits. Our team is passionate, dynamic, and entrepreneurial, always looking for ways to improve and innovate.

For more information, visit our consumer website at https://www.blinkfitness.com and our franchise website at https://www.blinkfranchise.com."}

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