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Area Operations Manager

2 months ago

Cincinnati, Ohio, United States Great Day Improvements Full time
Great Day Improvements - Area Operations Manager

If you are a seasoned business leader with a proven track record in steering B2C operations, consider this opportunity with Great Day Improvements.

As an Area Operations Manager, your responsibilities will include:

  • Achieving targeted profit margins while emphasizing revenue growth and operational efficiency.
  • Ensuring a positive customer journey through reliability, quality, and fulfilling commitments.
  • Fostering an exceptional employee experience grounded in development, respect, accountability, and enjoyment.
  • Creating a collaborative environment that strengthens relationships and supports overall business objectives.
  • Strategic planning and execution aimed at boosting sales growth, profitability, productivity, and operational efficiency.
  • Leading and managing your locations to secure sales growth, maintain profit margins, deliver outstanding customer service, and cultivate a culture centered on customer trust and high-performance teamwork.
  • Working closely with the executive team and various departments to align operational, talent, sales, and strategic priorities.
  • Serving as a role model, mentor, and advocate for exceptional customer and employee experiences, ensuring accountability for results.
  • Implementing best practices and process enhancements while ensuring compliance with corporate policies and regulations.
  • Executing marketing strategies and sales plans to drive growth and profitability.
  • Communicating customer requirements, pricing structures, and discount policies to inform and shape successful strategies.

Minimum Qualifications:
  • Bachelor's degree in business or a related field; MBA preferred.
  • Eight to ten years of relevant experience in business management or ownership, ideally within the home improvement sector.
  • Demonstrated success in recruiting, developing, and managing high-performing teams while fostering a culture of growth, trust, collaboration, and accountability.
  • Ability to comprehend and implement marketing strategies that align with company objectives.
  • Experience in teaching financial management and sales models.
  • Proficient in planning, developing, and coordinating multiple objectives to achieve desired outcomes.
  • Skilled in balancing business accountability and growth with the necessity for positive, trusted relationships across the organization and with external partners.
  • Expertise in business management, including budget preparation and financial oversight.
  • Exceptional written and verbal communication abilities.
  • Conflict resolution and mediation skills.
  • Strong computer proficiency, including Microsoft Office Suite.
  • Willingness to travel up to 75% of the time.

Great Day Improvements is an Equal Employment Opportunity Employer. We appreciate our veterans and welcome applications from individuals with diverse backgrounds.