Operations Manager

2 days ago


Cincinnati, Ohio, United States Penske Truck Leasing Full time
Job Summary

Penske Logistics is seeking a seasoned leader to oversee logistics operations, ensuring seamless customer service, efficient freight management, and effective team management. Key Responsibilities:

  • Establish a high-performing team that understands customer business objectives
  • Set and communicate specific performance standards
  • Interview and recommend hourly associates
  • Counsel and coach associates on attendance, productivity, and performance
  • Motivate and engage associates through team recognition
Operations

Supervise logistics operations, including customer service, freight loading and unloading, and dispatch. Conduct team meetings and evaluate process improvements. Assist in new associate training and provide relief coverage for operational duties. Ensure operational compliance and correct exception resolution. Complete records and reports in a timely and accurate fashion.

Finance

Ensure compliance with financial policies and procedures. Manage associates' working hours and activities to minimize overtime and meet productivity targets.

Safety

Align day-to-day management and associate activities with the location safety strategy. Provide associates with communication, training, and feedback on safe performance. Ensure compliance with regulatory agencies and company policies. Conduct safety observations.

Growth/Customer Experience

Understand customer goals and objectives and work to meet and exceed expectations. Determine areas for Continuous Improvement.

Fleet/Assets

Properly plan work assignments to ensure effective use of fleet equipment. Work with associates to ensure safe and efficient equipment operation. Work with vendors to maintain equipment and with Penske Truck Leasing to ensure preventative maintenance is complete.

Requirements

Demonstrated leadership qualities with strong interpersonal skills. Ability to work efficiently and independently with strong time management and organizational skills. Strong written and oral communication skills. Ability to manage through problems, think critically, and make decisions independently. Ability to drive process improvement and lead change. Proficient computer skills, including Microsoft Office. High School Diploma or equivalent required, Bachelor's Degree preferred.

About Penske Logistics:

Penske Logistics engineers state-of-the-art transportation, warehousing, and freight management solutions that deliver powerful business results for market-leading companies. We help businesses move forward by increasing visibility and driving down supply-chain costs.


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