Area Sales Manager

5 days ago

Cincinnati, Ohio, United States Warsaw Federal Savings & Loan Association Full time
Job Title: Area Sales Manager

The Area Sales Manager plays a crucial role in driving regional loan production and originating one-to-four family residential mortgage loans. This position requires a strong understanding of the business, financials, industry, customers, and strategy.

Key Responsibilities:
  1. Supervise employees, provide direction, coach, train, and develop staff to meet company goals and expectations.
  2. Develop departmental goals and strategies for approval, which support production goals for the loan production office.
  3. Ensure assigned staff responds to other staff's inquiries regarding loan applications and troubleshoot situations within residential lending.
  4. Monitor origination activity for compliance and assure appropriate records are maintained.
  5. Engage in sales efforts at the customer's home or place of business and away from the bank's place of business or any office maintained for Sales Team Manager business purposes.
  6. Originate one-to-four family residential loans, interview loan applicants, and analyze customers' financial status and earnings to determine the most appropriate mortgage loan program.
  7. Provide advice and service to loan applicants requesting mortgage loan information.
  8. Coordinate interim and long-term financing for new construction projects of one-to-four family residences working with appropriate company lenders/managers.
  9. Promote the bank's Community Reinvestment Act loan program to real estate agents in low-to-moderate income neighborhoods.
  10. Project a positive image of the bank and make sales contacts by participating in community activities, organizations, and business-related functions.
  11. Cross-sell and keep up-to-date on the association's entire product line, including both lending and savings products.
  12. Know, understand, and comply with current fair lending laws and bank policies and procedures.
  13. Manage service providers and vendors effectively, structuring relationships, setting expectations, developing performance metrics, measuring vendor performance, providing feedback, and holding accountable.
Requirements:
  1. High School Diploma or equivalent is required; Bachelor's degree is preferred.
  2. Certification: NMLS is required.
  3. Years of experience: 10 to 15 years is required.
  4. Years of experience supervising: 7 to 10 years is required.
  5. Experience in mortgage lending is required.
  6. Experience with lending laws, regulations, and guidelines is required.
  7. Experience in customer service is required.
  8. Experience in sales is required.
  9. Experience in finance services or banking is preferred.
  10. Bilingual preferred.
  11. Proficiency in MS Office Outlook, Excel, Word, or similar software is required. Encompass, Cleartouch, OnBase, various government and investor software/web portals is preferred. CRM software is preferred.
Necessary Competencies:
  1. Adaptability
  2. Communication skills
  3. Customer service
  4. Interpersonal skills
  5. Job knowledge
  6. Judgment
  7. Leadership
  8. Planning and organization
  9. Staff development
Physical Environment:

The employee is regularly required to lift, walk, stand, sit, bend, reach with hands and arms, climb, push/pull, use hands, and see, hear, and speak. The employee must occasionally lift and/or move up to 25 pounds. The noise level in the work environment is usually quiet to moderate. This position is performed in an office setting, five days a week, with typical work hours being 8:30 a.m. through 5:15 p.m.

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