Area Sales Manager
4 weeks ago
The Area Sales Manager plays a crucial role in driving regional loan production and originating one-to-four family residential mortgage loans. This position requires a strong understanding of the business, financials, industry, customers, and strategy.
Key Responsibilities:- Supervise employees, provide direction, coach, train, and develop staff to meet company goals and expectations.
- Develop departmental goals and strategies for approval, which support production goals for the loan production office.
- Ensure assigned staff responds to other staff's inquiries regarding loan applications and troubleshoot situations within residential lending.
- Monitor origination activity for compliance and assure appropriate records are maintained.
- Engage in sales efforts at the customer's home or place of business and away from the bank's place of business or any office maintained for Sales Team Manager business purposes.
- Originate one-to-four family residential loans, interview loan applicants, and analyze customers' financial status and earnings to determine the most appropriate mortgage loan program.
- Provide advice and service to loan applicants requesting mortgage loan information.
- Coordinate interim and long-term financing for new construction projects of one-to-four family residences working with appropriate company lenders/managers.
- Promote the bank's Community Reinvestment Act loan program to real estate agents in low-to-moderate income neighborhoods.
- Project a positive image of the bank and make sales contacts by participating in community activities, organizations, and business-related functions.
- Cross-sell and keep up-to-date on the association's entire product line, including both lending and savings products.
- Know, understand, and comply with current fair lending laws and bank policies and procedures.
- Manage service providers and vendors effectively, structuring relationships, setting expectations, developing performance metrics, measuring vendor performance, providing feedback, and holding accountable.
- High School Diploma or equivalent is required; Bachelor's degree is preferred.
- Certification: NMLS is required.
- Years of experience: 10 to 15 years is required.
- Years of experience supervising: 7 to 10 years is required.
- Experience in mortgage lending is required.
- Experience with lending laws, regulations, and guidelines is required.
- Experience in customer service is required.
- Experience in sales is required.
- Experience in finance services or banking is preferred.
- Bilingual preferred.
- Proficiency in MS Office Outlook, Excel, Word, or similar software is required. Encompass, Cleartouch, OnBase, various government and investor software/web portals is preferred. CRM software is preferred.
- Adaptability
- Communication skills
- Customer service
- Interpersonal skills
- Job knowledge
- Judgment
- Leadership
- Planning and organization
- Staff development
The employee is regularly required to lift, walk, stand, sit, bend, reach with hands and arms, climb, push/pull, use hands, and see, hear, and speak. The employee must occasionally lift and/or move up to 25 pounds. The noise level in the work environment is usually quiet to moderate. This position is performed in an office setting, five days a week, with typical work hours being 8:30 a.m. through 5:15 p.m.
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