Area Sales Manager

1 week ago

Cincinnati, Ohio, United States Warsaw Federal Savings & Loan Association Full time
Job Title: Area Sales Manager

The Area Sales Manager is a key member of the management team at Warsaw Federal Savings & Loan Association. This role is responsible for managing regional loan production offices and originating one-to-four family residential mortgage loans.

Key Responsibilities:
  1. Add value as a key member of management; understand the business, financials, industry, customers, and strategy.
  2. Supervise employees, provide direction, coach, train, and develop, and manage performance to company goals and expectations.
  3. Develop departmental goals and strategies for approval which support production goals for the loan production office; review and analyze the effectiveness of the programs and recommend changes as needed.
  4. Understand the lending division's procedures for processing, underwriting, and escrowing mortgage loans and ensure assigned staff responds to other staff's inquiries regarding loan applications; troubleshoot situations within residential lending.
  5. Ensure that loan solicitations and decisions are within established standards appropriate to the loan type; monitor origination activity for compliance and assure appropriate records are maintained; ensure lending compliance with all origination procedures including bank and/or regulatory procedures, policies, and/or requirements; follow existing lending procedures and make suggestions for improvements to procedures.
  6. Engage in sales efforts at the customer's home or place of business and away from the bank's place of business or any office maintained for Sales Team Manager business purposes.
  7. Originate one-to-four family residential loans; interview loan applicants and analyze customers' financial status and earnings to determine most appropriate mortgage loan program; make preliminary determination of applicant's credit worthiness and have authority to issue prequalification statement of borrowers' eligibility.
  8. Respond to customer/contact inquiries regarding the association's loan products and customer's applications.
  9. Provide advice and service to loan applicants requesting mortgage loan information.
  10. Coordinate interim and long-term financing for new construction projects of one-to-four family residences working with appropriate company lenders/managers.
  11. Promote the bank's Community Reinvestment Act loan program to real estate agents in low-to-moderate income neighborhoods.
  12. Project a positive image of the bank and make sales contacts by participating in community activities, organizations, and business-related functions.
  13. Cross-sell and keep up-to-date on the association's entire product line including both lending and savings products.
  14. Know, understand, and comply with current fair lending laws and bank policies and procedures; address same at all times.
  15. Manage service providers and vendors effectively; structure relationships with service providers in a strategic manner; set expectations; develop performance metrics; measure vendor performance, provide feedback, and hold accountable.
Requirements:
  • High School Diploma or equivalent is required; Bachelor's degree is preferred.
  • Certification: NMLS is required.
  • Years of experience: 10 to 15 years is required.
  • Years of experience supervising: 7 to 10 years is required.
  • Experience in mortgage lending is required.
  • Experience with lending laws, regulations, and guidelines is required.
  • Experience in customer service is required.
  • Experience in sales is required.
  • Experience in finance services or banking is preferred.
  • Bilingual preferred.
  • Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. Encompass, Cleartouch, OnBase, various government and investor software/web portals is preferred. CRM software is preferred.

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