Head of Lab Services Strategy

2 weeks ago

San Francisco, California, United States JLL Full time

About JLL:

At JLL, we empower our employees to create a brighter future. Our team at JLL and JLL Technologies is dedicated to transforming the real estate landscape for a better tomorrow by integrating exceptional services, advisory capabilities, and cutting-edge technology for our clients. We are committed to attracting the most talented individuals and fostering an environment where they can thrive, develop meaningful careers, and find their place within our organization.

Position Overview:

The Senior Director of Laboratory Services Development will play a pivotal role in the life sciences sector, collaborating closely with managing directors and account leaders to drive successful and accelerated growth. This strategic position is centered on business development aligned with organic growth through effective management of product delivery and renewal initiatives. Additionally, this role encompasses essential tactical responsibilities as a collaborative team member and proactive executive.

This leader will cultivate strong partnerships with the Client Growth Sales team and the WD Products and Solutions Development groups to ensure that only the most suitable and robust products and technologies are proposed.

Key Responsibilities:

  • Serve as a Trusted Advisor to Life Science Account Directors, overseeing growth from inception to execution.
  • Exhibit innovative thinking, adept problem-solving skills, and proactive management to deliver creative solutions to clients.
  • Maintain consistent communication with Account Directors and key stakeholders to ensure progress on pursuits and successful deal closures.
  • Drive annual growth in LS Revenue and CI.
  • Manage competitive RFP processes and oversee change control for account scope modifications.
  • Develop and implement an Account Renewal Roadmap in collaboration with marketing and accounts, leading cross-functional teams to execute renewal strategies.
  • Identify and promote innovations and best practices applicable across various accounts and clients.
  • Track and share success stories to enhance awareness and engagement.
  • Identify critical priorities for each account project and align organizational stakeholders accordingly.
  • Escalate risks throughout the organization as necessary.
  • Provide regular updates on the opportunity pipeline to Account Directors.
  • Establish and maintain growth management processes.
  • Keep informed about Work Dynamics and JLL Technology (JLLT) product and service offerings.
  • Stay updated on industry trends and client needs, contributing insights on pricing and future solutions.
  • Perform other duties as assigned.

Qualifications:

  • Bachelor's degree required.
  • 10+ years of experience in commercial/sales roles.
  • 10+ years of experience in the life sciences sector.
  • 5+ years of experience in solutions development.
  • Exceptional communication and presentation skills.
  • Proven ability to manage multiple projects simultaneously.

Ideal Candidate Attributes:

  • Strategic Vision: Ability to comprehend the broader business landscape and translate it into actionable growth opportunities.
  • Client-Centric Approach: Understanding the needs of Life Sciences clients and effectively addressing those needs with JLL solutions.
  • Internal Collaboration: Familiarity with JLL account structures and long-term strategies, assisting leadership in delivering impressive solutions to clients.
  • Commitment to Service: Dedicated to exceeding client expectations and ensuring excellence in service delivery.
  • Influential Leadership: Capable of persuading stakeholders and driving change to achieve results.
  • Connector: Skilled at uniting various stakeholders across the organization to facilitate client solutions.
  • Adaptability: Proficient in navigating complex organizational structures with multiple stakeholders.
  • Industry Knowledge: Demonstrates a comprehensive understanding of JLL business lines, technology offerings, and trends in the Life Sciences sector.

Compensation:

The estimated total compensation for this position ranges from $175,000.00 to $200,000.00 annually, inclusive of bonuses where applicable. This range is an estimate and not guaranteed, as offers are based on the candidate's qualifications and market data.

Benefits:

JLL prioritizes the well-being of its employees, offering a supportive culture and a comprehensive benefits package that emphasizes mental, physical, and emotional health. Benefits may include:

  • 401(k) plan with company matching contributions
  • Comprehensive medical, dental, and vision care
  • Paid parental leave at full salary
  • Paid time off and company holidays
  • Flexible and remote work arrangements

Equal Opportunity:

JLL is an Equal Opportunity Employer and is committed to providing reasonable accommodations to individuals with disabilities throughout the employment process.

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