Express Service Advisor

3 days ago


Grants Pass, Oregon, United States Grants Pass Automotive Full time
{"title": "Express Service Advisor", "description": "Job Summary

Grants Pass Automotive is seeking a motivated and detail-oriented Express Service Advisor to join our team. As an Express Service Advisor, you will be responsible for providing exceptional customer service, ensuring efficient workflow, and maintaining a positive work environment.

Responsibilities
  • Greet customers in the service drive and obtain necessary information.
  • Generate repair orders and prepare accurate estimates for labor and parts.
  • Obtain customer authorization before work is performed and review multi-point inspections.
  • Explain completed work and charges to customers and ensure prompt, courteous, and effective service.
  • Oversee the flow of the Drive Lane and perform other duties as assigned.
Requirements
  • Availability to work weekends.
  • High School Diploma or equivalent.
  • Excellent customer service and communication skills.
  • Previous industry knowledge or sales/service experience.
  • Proficiency with computers and ability to type.
  • Positive attitude and clean driving record.
  • Willingness to submit to a pre-employment background and drug screen.
What We Offer
  • Competitive base salary and bonus opportunities.
  • Fun and friendly work environment.
  • Company-sponsored health insurance.
  • Voluntary dental and vision insurance.
  • Life insurance.
  • 401(k) plan.
  • Paid training and vacation time.
  • Paid sick time.
  • Employee discounts on products and services.

Grants Pass Automotive is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression.

", "lang_code": "en-US"}

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