Current jobs related to Patient Financial Advisor - Grants, New Mexico - Cibola General Hospital
-
Financial Counselor
1 week ago
Grants, New Mexico, United States Cibola General Hospital Full timeJob Summary:Cibola General Hospital seeks a skilled Financial Counselor to provide patients with a positive financial experience by helping them navigate and understand insurance benefits and potential financial liability. As the patient's point of contact for financial assistance questions, the Financial Counselor will collect payments, set up payment...
-
Financial Counselor
1 week ago
Grants, New Mexico, United States Cibola General Hospital Full timeJob SummaryCibola General Hospital seeks a skilled Financial Counselor to provide exceptional patient financial services. As a key member of our Patient Financial Services team, you will be responsible for guiding patients through the financial aspects of their care, ensuring a positive experience.Key ResponsibilitiesServe as the primary point of contact for...
-
Patient Financial Representative
1 week ago
Grants, New Mexico, United States Cibola General Hospital Full timeJob SummaryWe are seeking a highly skilled Patient Financial Representative to join our team at Cibola General Hospital. As a key member of our revenue cycle team, you will be responsible for providing exceptional billing and collections services to our patients.Key ResponsibilitiesMaintain and audit accounts receivables/credits over 45 days old monthly,...
-
Patient Financial Specialist
2 weeks ago
Grants, New Mexico, United States Cibola General Hospital Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Financial Specialist to join our team at Cibola General Hospital. As a key member of our revenue cycle team, you will be responsible for providing exceptional billing and collections services to our patients and their families.Key ResponsibilitiesMaintain and audit accounts...
-
Financial Counselor
3 weeks ago
Grants, New Mexico, United States Cibola General Hospital Full timeJob SummaryAs a Financial Counselor at Cibola General Hospital, you will play a vital role in providing patients with a positive financial experience. You will be responsible for helping patients navigate and understand their insurance benefits and potential financial liability. This includes communicating with patients to identify and understand their...
-
Financial Assistance Coordinator
4 weeks ago
Grants, New Mexico, United States Cibola General Hospital Full timeJob SummaryAs a Financial Assistance Representative at Cibola General Hospital, you will play a vital role in providing patients with a positive financial experience. You will be responsible for helping patients navigate and understand their insurance benefits and potential financial liability. This includes communicating with patients to identify and...
-
Financial Services Representative
2 weeks ago
Grants, New Mexico, United States Cibola General Hospital Full timeJob SummaryCibola General Hospital is seeking a highly skilled and compassionate Financial Counselor to join our Patient Financial Services team. As a Financial Counselor, you will play a critical role in providing patients with a positive financial experience by helping them navigate and understand their insurance benefits and potential financial...
-
Radiology Coordinator
2 weeks ago
Grants, New Mexico, United States Cibola General Hospital Full timeJob Summary:Cibola General Hospital is seeking a skilled Radiology Coordinator to join our team. This role is responsible for coordinating patient appointments, ensuring accurate financial and insurance information, and demonstrating knowledge of medical terminology and HIPAA regulations.Key Responsibilities:Coordinate patient appointments, ensuring correct...
-
Practice Operations Manager
2 weeks ago
Grants, New Mexico, United States Cibola General Hospital Full timeJob SummaryWe are seeking a highly skilled and experienced Practice Administrator to join our team at Cibola General Hospital. The successful candidate will be responsible for providing leadership, direction, and daily operations management of our practice(s).Key ResponsibilitiesLead and manage the overall operations of the practice(s), ensuring maximum...
-
Practice Administrator
4 weeks ago
Grants, New Mexico, United States Cibola General Hospital Full timeJob SummaryThe Practice Administrator is a key leadership role at Cibola General Hospital, responsible for providing strategic direction and daily operations management of the practice(s). This role involves allocating and assigning duties to employees, monitoring activities and operations, and ensuring the practice meets its objectives.Key...
-
Practice Administrator
3 weeks ago
Grants, New Mexico, United States Cibola General Hospital Full timeJob Summary:The Practice Administrator is a key member of the Cibola General Hospital team, responsible for providing leadership, direction, and daily operations management of the practice(s). This role involves allocating and assigning duties to employees, monitoring activities and operations, and ensuring the practice meets its objectives.Key...
-
Practice Administrator
4 weeks ago
Grants, New Mexico, United States Cibola General Hospital Full timeJob SummaryThe Practice Administrator is a key leadership role at Cibola General Hospital, responsible for providing strategic direction and daily operations management of the practice(s). This position involves allocating and assigning duties to employees, monitoring activities and operations, and ensuring the practice meets its objectives.Key...
-
Behavioral Health Therapist
1 week ago
Grants, New Mexico, United States Cibola General Hospital Full timeBehavioral Health Therapist OpportunityCibola General Hospital is seeking a licensed therapist to join our behavioral health team at the Cibola Family Health Center. As a behavioral health therapist, you will provide therapy services for patients, their families, and support systems related to their mental health care needs.Key Responsibilities:Perform...
-
Biller/Collector
1 week ago
Grants, New Mexico, United States Cibola General Hospital Full timeJob SummaryCibola General Hospital seeks a skilled Biller/Collector to join our team. As a key member of our patient financial services department, you will be responsible for managing patient accounts, resolving billing and collection issues, and providing exceptional customer service.Key ResponsibilitiesManage patient accounts, including billing and...
-
Social Services Specialist
4 weeks ago
Grants, New Mexico, United States Cibola General Hospital Full timeJob Title: Social WorkerWe are seeking a skilled Social Worker to join our team at Cibola General Hospital. As a key member of our Social Services Department, you will play a vital role in addressing the biopsychosocial needs of our patients, their families, and support systems.Job Summary:The successful candidate will provide psychosocial support to...
-
Practice Administrator
2 weeks ago
Grants, New Mexico, United States Cibola General Hospital Full timeJob SummaryWe are seeking a highly skilled and experienced Practice Administrator to join our team at Cibola General Hospital. The successful candidate will be responsible for providing leadership, direction, and daily operations management of our practice(s).Key ResponsibilitiesLeadership and Direction: Provide strategic leadership and direction to the...
-
Collection Specialist
4 weeks ago
Grants, New Mexico, United States Cibola General Hospital Full timeJob Summary:We are seeking a highly organized and detail-oriented Cash Posting Specialist to join our team at Cibola General Hospital. As a key member of our Patient Financial Services department, you will be responsible for accurately collecting patient payments and posting cash and credit deposits into our facility's EHR system.Key Responsibilities:Conduct...
-
Practice Administrator
3 weeks ago
Grants, New Mexico, United States Cibola General Hospital Full timeJob SummaryThe Practice Administrator is a key leadership role at Cibola General Hospital, responsible for providing strategic direction and daily operations management of the practice(s). This position involves allocating and assigning duties to employees, monitoring activities and operations, and ensuring the practice meets its objectives.Key...
-
Collection Specialist
4 weeks ago
Grants, New Mexico, United States Cibola General Hospital Full timeJob Summary:We are seeking a highly organized and detail-oriented Cash Posting Specialist to join our team at Cibola General Hospital. As a key member of our Patient Financial Services department, you will be responsible for accurately collecting patient payments and posting cash and credit deposits into our facility's EHR system.Key Responsibilities:Daily...
-
Chief Executive Officer
2 weeks ago
Grants, New Mexico, United States Cibola General Hospital Full timeJob SummaryCibola General Hospital seeks a visionary and experienced Chief Executive Officer to lead our organization in delivering exceptional patient care and advancing our mission to provide high-quality healthcare services to our community.Key Responsibilities Develop and implement strategic plans to drive hospital growth, improve patient outcomes, and...
Patient Financial Advisor
2 months ago
JOB SUMMARY:
Under the supervision of the Patient Financial Services Director, the Patient Financial Advisor plays a crucial role in ensuring that patients have a seamless financial experience. This position involves assisting patients in understanding their insurance benefits and potential financial responsibilities.
The Patient Financial Advisor serves as the primary contact for patients seeking financial assistance.This role includes collecting payments, establishing payment plans as necessary, generating cost estimates, and advising patients both in person and via phone regarding their insurance coverage and benefits. Additionally, the advisor may evaluate patient referrals for suitability.
The Patient Financial Advisor aids patients in determining eligibility for government programs, Cibola General Hospital's financial assistance initiatives, and other strategies for managing significant medical expenses.
PRIMARY FUNCTIONS:
1. Acts as the main point of contact for all inquiries related to financial assistance.
2. Engages with patients to gather and comprehend their financial, social, and medical histories, along with other pertinent information.
3. Collects all necessary information to process financial assistance applications, including collaboration with providers on treatment plans and relevant medical opinions.4. Records all communications and follow-ups in the EMR system and provides written confirmations to patients regarding payment arrangements as applicable.
5.
Evaluates the financial circumstances of patients by verifying their insurance benefits, serving as the expert in confirming coverage and hospital reimbursement.
7. Initiates the financial screening process to determine eligibility for assistance programs.
8. Aids patients in completing financial documents and gathering necessary supporting financial records.9. Completes the referral process for patients identified as having financial risks.
10.
Determines eligibility for care at CGH by evaluating patient qualifications for Medical Assistance, Emergency Medical Assistance, Community Programs, and Government Programs.
12. Identifies suitable financial programming options and assists in completing all required documentation for federal, state, or CGH financial assistance programs.
13. Collaborates with providers to assess the urgency of scheduled care for patients facing substantial financial liabilities, leading to decisions regarding proceeding, postponing, or rescheduling care. 14. Explains CGH's payment policies to patients when no assistance programs are available.15. Calculates and communicates any patient liabilities prior to or at the time of service.
16. Advises patients on out-of-pocket expenses and collects deductibles, prepayments, and outstanding balances according to established collection protocols; alternatively, formulates a payment plan with the patient and documents the agreement appropriately.17. If acceptable payment arrangements cannot be established for elective procedures, notifies the provider and patient that services will be rescheduled or canceled.
18.Communicates financial coverage status and relevant financial decisions with all involved parties:
patients, families, referring clinicians, and CGH clinicians.
19. Assists in managing self-pay accounts, initiates collection actions when necessary, and sends correspondence to patients regarding account statuses; categorizes accounts appropriately before they are sent to collections if patients do not respond to outreach efforts.
20. Engages in educational opportunities to stay informed about changes in the healthcare sector.
21. Fosters effective working relationships and collaborates as part of a team to help the department achieve its goals and objectives.22. Demonstrates respect and consideration for the dignity of all patients, families, visitors, and colleagues to ensure a professional, responsible, and courteous environment.
23. Participates in community engagement activities and clinic events as required. 24. Performs additional duties as assigned.EDUCATION / EXPERIENCE REQUIRED:
1. High School Diploma / GED Required.
2. Associate degree preferred.
3. Two years of experience in healthcare Revenue Cycle preferred.4. Experience in delivering high-quality customer service.
5. Excellent organizational and time management skills, along with strong oral and written communication abilities. 6. Strong team player.7. Ability to learn quickly, establish and maintain long-term relationships, and work with minimal supervision.
8. Proficient computing skills.9. High level of accuracy and attention to detail, flexibility, and ability to manage competing priorities effectively and in a timely manner.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of medical billing and collection practices, proficiency in computer programs, understanding of business office procedures, and basic medical coding and third-party operating procedures.
Ability to operate a computer, basic office equipment, and a multi-line telephone system. Skill in answering calls in a pleasant and helpful manner.
Ability to read, comprehend, and follow both oral and written instructions.
Ability to establish and maintain effective working relationships with patients, colleagues, and the public. Must be well-organized and detail-oriented.
ADDITIONAL QUALIFICATIONS:
Bilingual (Spanish / English) preferred.
RELATIONSHIP REPORTING:
Reports to the PFS Supervisor.
PHYSICAL REQUIREMENTS:
Ability to sit, stand, walk, or view a computer screen for extended periods.
Ability to perform repetitive hand and wrist motions for extended periods.
