Storage Operations Coordinator

2 weeks ago


Livingston, Texas, United States Mini Mall Storage Properties Full time

Mini Mall Storage Properties is a prominent player in the self-storage industry, focusing on expanding our facilities throughout North America, particularly in the United States. Our dedicated team of storage professionals operates across multiple states and provinces, ensuring our growth trajectory remains strong. With a portfolio of over 50,000 units and nearly 8 million square feet of storage space, we are committed to providing seamless storage solutions for our customers during various life transitions.

At Mini Mall, our mission is to offer convenience and innovative technology to those seeking storage options. We pride ourselves on delivering affordable solutions while maintaining the highest standards of safety and security. Our diverse team collaborates to transform the self-storage experience.

As a Storage Specialist, your responsibilities will include:

  • Proactively managing leads and converting them into satisfied customers.
  • Implementing a systematic sales approach to meet customer needs and finalize rental agreements.
  • Delivering exceptional customer service by addressing inquiries and concerns promptly.
  • Conducting regular inventory assessments to ensure accurate tracking and cleanliness of units.
  • Maintaining brand standards, including lighting and security measures, to enhance the customer experience.
  • Performing security audits to protect the facility and tenants' belongings.
  • Managing delinquent accounts and executing appropriate collection procedures.
  • Overseeing the auction process for units with overdue accounts.
  • Completing daily business reconciliations and managing financial transactions accurately.
  • Carrying out additional assigned tasks as needed.
Qualifications:
  • A high school diploma or equivalent, with a preference for candidates with prior sales or customer service experience.
  • Basic computer proficiency, particularly in Microsoft Office applications.
  • Ability to work independently or collaboratively within a team, with flexible shift availability.
  • Strong organizational and problem-solving skills, along with excellent communication abilities.
  • Attention to detail in managing inventory, brand standards, and security protocols.
  • Experience in delinquency management, including collection calls and auction processes.
What We Offer:
  • A commitment to core values and a focus on making a positive impact in the community.
  • Opportunities for personal and professional development, supported by our leadership team.
  • A competitive compensation package that includes benefits and profit-sharing opportunities.
  • A dedication to maintaining a safety-first work environment.

At Mini Mall Storage Properties, we are dedicated to creating an inclusive and respectful workplace that values diverse perspectives. We welcome individuals who embrace uniqueness and strive for excellence.



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