HAL - Senior Sous Chef - Culinary Operations

2 weeks ago


New York, New York, United States Holland America Group Full time
HAL - Senior Sous Chef - Culinary Operations

Department: Galley

Employment Type: Fixed Term Contract

Location: Global

Reporting To: Executive Chef

Overview

The Senior Sous Chef is accountable for overseeing food preparation, production, and presentation across all dining venues. This role supports the Executive Chef in all culinary aspects, ensuring the delivery of the highest quality cuisine to guests and crew members.

Key Responsibilities
  • Adhere to company policies regarding waste management and environmental standards.
  • Conduct regular training sessions for all team members on food waste management and environmental compliance in line with Global HESS policies.
  • Assist the Executive Chef in implementing and maintaining food handling and sanitation protocols in accordance with USPH standards.
  • Ensure compliance with all HACCP guidelines established by the organization.
  • Supervise all food preparation and service in accordance with established menus and recipes.
  • In the absence of the Executive Chef, oversee the entire kitchen operation.
  • Monitor Guest Satisfaction Scores related to food quality, variety, and presentation.
  • Ensure adherence to food-related budgets and financial targets.
  • Support the Executive Chef in training and supervising all kitchen staff.
  • Facilitate training programs for new employees.
  • Ensure all kitchen personnel comply with company standards regarding performance and conduct.
  • Prepare work schedules for kitchen staff for Executive Chef approval.
  • Track and report actual hours worked, maintaining compliance with ILO regulations.
  • Assist the Executive Chef in preparing performance evaluations for kitchen staff.
  • Oversee the quality and quantity of food supplies received, ensuring proper storage and reporting discrepancies.
  • Report any equipment malfunctions or maintenance needs to the Executive Chef.
  • Conduct inspections and supervise cleaning procedures in all kitchen areas to ensure compliance with USPH standards.
  • Engage in visible management during meal service to ensure efficient operations.
  • Perform additional job-related duties as assigned.
Core Competencies
  • Ability to build a cohesive team and promote collaboration.
  • Skilled in multitasking and culinary leadership.
  • Experience managing high-volume and fine dining teams.
  • Act as a brand ambassador, supporting corporate goals and brand direction.
  • Demonstrate strong financial acumen and responsibility.
Qualifications
  • 7+ years of experience in a 5-star hotel, cruise ship, or high-profile restaurant in a similar role.
  • 5+ years in a supervisory capacity, preferably in a multicultural environment.
  • Experience in high-volume operations serving at least 1,000 meals per service.
  • Certification from an accredited advanced food safety program; extensive knowledge of VSP preferred.
  • Comprehensive knowledge of kitchen machinery and knife safety.
  • Experience in all major culinary stations with in-depth knowledge of designated areas.
  • Proficient in computer use and software navigation.
  • Ability to effectively communicate in English, both written and spoken.
  • Degree from an accredited culinary institution.
Note: Additional responsibilities may include Health, Environmental, Safety, and Security duties.

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