Scheduling Coordinator

1 day ago


Powell, United States Greater Columbus Oral Surgery & Dental Implants Full time
About the Role

We are seeking a highly skilled and compassionate Scheduling Coordinator to join our team at Greater Columbus Oral Surgery & Dental Implants. As a key member of our staff, you will play a critical role in providing exceptional patient care and ensuring the smooth operation of our practice.

Responsibilities
  • Concierge-Level Customer Service: Provide top-notch service to patients, referring offices, and team members through phone, in-person, or electronic communication.
  • Patient Greeting and Scheduling: Greet patients and visitors warmly, schedule appointments to optimize patient satisfaction and provider time, and prepare patient charts.
  • Administrative Support: Manage patient flow to reduce wait times, assist patients as needed, maintain the reception area in a neat and orderly condition, and perform other related duties as assigned.
  • Communication and Confidentiality: Maintain professional relationships with referring offices and ensure the confidentiality of all information in accordance with HIPAA.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: One year of customer service experience required.
  • Skills: Understanding of dental terminology, friendly and professional personality, basic office skills, good organizational skills, and attention to detail.
Benefits
  • Medical, Dental, and Vision Coverage
  • Employee Assistance Program (EAP)
  • Uniforms/Scrubs Provided
  • Competitive Pay and Bonus Potential
  • 401(k) Plan with Company Match
  • Health Savings Account (HSA) with HDHP Health Plans
  • Life Insurance
  • Paid Vacation and 6 Annual Paid Holidays
  • Employer-Sponsored Short-Term Disability
  • Long-Term Disability Plan

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